Inspiring Vet Care
Practice Manager -
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Practice Manager -
Practice Manager – 12 Month Fixed-Term Contract (FTC)
Salary: Up to £40,000 DOE Closing Date: 16th July 2026* (subject to change)
About Inspiring Vet Care
At Inspiring Vet Care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we trust our 2.5 million animals in our care to deliver our purpose: healthier animals and happier owners.
About the Role
Location & Details
At Avon Lodge Vets (part of Inspiring Vet Care), we’re seeking a Practice Manager for a 12-month fixed-term contract (FTC) to lead the operational and administrative functions of our Wells Road and Bishopsworth Practices in Bristol.
This role is an excellent opportunity for a proactive manager who enjoys supporting both people and processes to deliver outstanding patient and client care. Working closely with the Director of Practice & Clinical Services, Head Nurse and Head Receptionist, you’ll ensure the smooth day-to-day running of the practice while fostering a positive, efficient workplace for all.
Key Responsibilities
As Practice Manager, you’ll be responsible for:
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Operational delivery:
- Oversee day-to-day administration and operational management of the practice
- Manage payroll, stock controls, and reception operations
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People management & development:
- Manage staff rotas, annual leave, and workforce scheduling (ensuring full practice coverage)
- Coordinate recruitment, from advertising vacancies to onboarding and new employee induction
- Support employee engagement, performance management, and staff development initiatives
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Stakeholder & client relations:
- Work collaboratively with clinical teams to deliver objectives and maintain high service standards
- Handle client feedback and complaints
- Monitor key performance indicators (KPIs) to drive continuous improvement
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Compliance & safety:
- Ensure adherence to company policies (e.g., Health and Safety), procedures, and regulatory requirements (e.g., RCVS accreditation)
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Effective teamwork:
- Act as a key liaison between clinical leadership and non-clinical teams
Working Patterns
- 40-hour week, over 4 or 5 days (part-time options considered)
Who You Are & Why This Role Fits You
You’ll thrive in this role if you have:
✔ Leadership experience—ideally in healthcare, veterinary, or service-driven environments
✔ Proven people management skills, including performance management and team development
✔ Operational expertise, with the ability to balance competing priorities and deliver results under pressure
✔ Resilience and problem-solving skills, especially in handling complaints, change, and demanding situations
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✔ Strong communication and stakeholder relationship management abilities
How We’ll Support Your Growth
At Inspiring Vet Care, your success is our priority. When you join us, you’ll benefit from:
📌 Leadership opportunities with a clear career progression path into senior practice or regional roles
📌 Community of support within a values-led culture rooted in care, community, and continuous improvement
📌 Continuous professional development through the IVC Evidensia Academy
What We Offer Our Team
We reward our employees with:
📍 6.8 weeks’ holiday (including bank holidays)
🏥 Private medical insurance
👶 Enhanced family leave and pay (maternity, paternity, adoption & surrogacy)
💼 Competitive pension scheme
🔄 Cycle to Work & Green Car Scheme (eligibility applies)
🛍️ Retail discounts & cashback offers
🐾 Reduced-cost veterinary care for your pets
🌱 Wellbeing and career development opportunities
Important Notes:
We may use AI tools in parts of the hiring process (e.g., reviewing applications, resume assessments). However, final hiring decisions are made by humans.
Data Privacy Notice:
For details on how your data is processed, please contact our team directly.
Application code: VM13001
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