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Practice Manager -
Practice Manager – 12-Month Fixed-Term Contract (FTC) Salary: Up to £40,000 DOE Closing Date: 16th July 2026 (subject to change)
About Our Team
At Inspiring Vet Care, our people shape everything we do. As the UK’s number one veterinary care provider, we care for over 2 million animals, driving our purpose of healthier pets and happier owners.
The Opportunity: Practice Manager (Avon Lodge Vets)
We’re seeking a proactive Practice Manager to lead the operational and administrative functions of our Wells Road and Bishopsworth practices in Bristol, working on a 12-month fixed-term contract.
What You’ll Do
You’ll collaborate closely with the Director of Practice & Clinical Services, Head Nurse, and Head Receptionist to ensure:
- Smooth day-to-day practice operations
- Strong team performance
- Outstanding client experiences
- A positive, efficient workplace culture
Key Responsibilities
- Operational Leadership: Oversee non-clinical operations while supporting clinical teams.
- People Management:
- Payroll management
- Staff rotations, leave planning, and workforce scheduling
- Recruitment (ads, interviews, onboarding)
- Employee engagement, performance management
- Administrative Support:
- Stock management
- Reception team coordination
- Complaint handling and client feedback
- Compliance & Quality:
- Adherence to company policies (e.g., Health & Safety)
- Regulatory frameworks (e.g., RCVS accreditation)
- Monitoring KPIs and business goals
- Collaborative Ownership:
- Deliver practice objectives
- Maintain high standards
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Hourly commitment: 40hrs/week (4 or 5 days); part-time considered.
Who You Are
You’ll thrive if you:
- Have proven management experience (preferably healthcare, veterinary, or customer-facing).
- Excel at people leadership, including performance development and conflict resolution.
- Demonstrate strong organisation skills to manage priorities under pressure.
- Handle complaints, change, and complex situations with resilience and poise.
- Communicate effectively with stakeholders (clinical, staff, clients).
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How We Support You
Key Benefits:
- Leadership Role: Accountability for operational and team culture.
- Progression: Clear career pathway into senior practice or regional leadership.
- Development:
- IVC Evidensia Academy leadership programmes
- Continuous professional growth.
Workplace Culture: Values-driven, community-focused, and committed to care, teamwork, and improvement.
What We Offer
Competitive Benefits Package:
- 6.8 weeks holiday (including bank holidays)
- Private medical insurance
- Enhanced family leave (maternity, paternity, adoption, surrogacy)
- Pension scheme
- Cycle-to-Work & Green Car schemes (eligibility applies)
- Discounts/cashback via retail partnerships
- Subsidised veterinary care for staff pets
Culture & Growth:
- Career development support
- Wellbeing initiatives
- Access to top-tier learning resources
Join us to grow with a team that makes a real difference—whether you’re starting out or aiming for the next step.
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