IVC Evidensia
Practice Manager -
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Practice Manager -
Practice Manager (12-month FTC) – Salary up to £40,000 DOE
Closing Date: 16th July 2026 (subject to change)
At Inspiring Vet Care
Our people are at the heart of everything we do. As the UK’s number one vet care provider, we deliver care to over 2 million animals, promoting healthier animals and happier owners. Avon Lodge Vets, part of inspiring vet care, is seeking a Practice Manager on a 12-month fixed-term contract to lead operational and administrative functions at our Wells Road and Bishopsworth Practices in Bristol.
This is an exceptional opportunity for a proactive manager who thrives in a team environment, supporting both people and processes to deliver outstanding patient and client care.
Key Responsibilities
Working closely with the Director of Practice & Clinical Services, Head Nurse, and Head Receptionist, you will:
Core Operational Leadership
- Oversee day-to-day administration and operational management of the practice
- Enhance team performance, service quality, and an outstanding client experience
- Foster a positive, culture-driven workplace for colleagues and clients
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People & Team Management
- Manage payroll, staff rotas, annual leave, and workforce scheduling
- Recruitment support: Advertise vacancies, conduct interviews, and manage onboarding/induction
- Lead employee engagement, performance management, and staff development
- Handle process changes and support efficiency improvements
Compliance & Performance Management
- Monitor key performance indicators (KPIs) and business goals
- Ensure adherence to company policies (e.g., health & safety) and regulatory requirements (e.g., RCVS accreditation)
- Manage client feedback and complaints
Qualities You’ll Bring
We’re looking for a senior operations manager with: ✔ Proven people and process management experience, ideally in healthcare, veterinary, or customer-service sectors ✔ Strong people leadership skills, including performance management and team development ✔ Exceptional organisational abilities to balance competing priorities ✔ Conflict resolution and change management experience ✔ Stakeholder engagement and communication expertise
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Benefits & Support
Role Highlights
- A senior leadership opportunity with responsibility for operational excellence and team culture
- Clear career progression with pathway opportunities for senior practice or regional management roles
- Access to leadership training via IVC Evidensia Academy
Employee Benefits
🔹 6.8weeks’ holiday (including bank holidays) 🔹 Private medical insurance 🔹 Enhanced family leave (maternity, paternity, adoption, surrogacy) 🔹 Pension scheme 🔹 Cycle-to-Work & Green Car schemes (eligibility applies) 🔹 Retail discounts and cashback offers 🔹 Reduced-cost veterinary care for your own pets 🔹 Career development support & wellbeing initiatives
We welcome applications from underrepresented groups and pride ourselves on creating an inclusive environment.
£0 – £40,000 Per Year (DOE)
Salary range: up to £40k DOE. (Part-time working considered.)
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