This is a regulated role and requires PVG Disclosure Scotland membership for adults and children.

As part of our recruitment process, candidates who have lived outside the UK for more than 12 months in the last 10 years will be required to provide a Criminal Convictions Certificate (or equivalent) from the relevant country or countries. Please note that the cost of obtaining this certificate will be the responsibility of the candidate.

Since this is a registered service with the Care Inspectorate, all applicants must be at least 18 years old

If you need any support or adjustments during the application process, please don’t hesitate to reach out to us. We are committed to making this process as accessible as possible for everyone.

The Action Group Recruitment 📧 recruitment@actiongroup.org.uk 📞 0131 285 5207

About The Role

This post requires PVG scheme membership. Applicants who are not members of the PVG scheme should be prepared to join before commencing employment.

This post requires registration with the Scottish Social Services Council (SSSC). Applicants who are not registered with the SSSC when starting will have 6 months in which to register. Applicants already registered with the SSSC must inform that body of their employment with The Action Group.

Key Responsibilities

The post holder is responsible for leading a team of support workers in providing high-quality, person-centred support to individuals who have learning disabilities, physical disabilities and other support needs. In doing this, make a positive impact in the lives of those we support.

Leadership

• Support and develop a team of support workers who can lead on the goals of person-centred support through regular management contact time, practice observations, coaching, development of skills and using the quality conversations framework.
• Support and develop the Depute Practice and Wellbeing Leader in developing the appropriate skills to work locally with support workers in services to develop and maintain person-centred support.
• This will be achieved by upholding national care standards and SSSC Codes of Conduct.
• Foster positive and trusting relationships with individuals we support, their families, carers, and fellow employees.

Practice Development And Compliance Monitoring

• To achieve compliance in organisational systems and processes relating to service delivery such as high-quality support plans, regular reviews, supporting the advocacy of people we support.
• Ensure compliance with continuous professional learning and development requirements to achieve best practices in social care.
• Collaborate with the Learning and Development team to deliver training programs and workshops related to social care practice and compliance.
• Develop a culture within the team where learning and innovation is a positive and service delivery is always seeking to improve.

Collaboration And Stakeholder Engagement

• Collaborate with internal and external stakeholders (for example, colleagues from other departments, people we support and families and external professionals) creating positive relationships that promote engagement, well-being, and practice development of the service.

Staff Support And Advocacy

• Serve as a point of contact and advocate for staff members, individuals we support, and their families, addressing concerns related to practice quality and compliance.
• Provide confidential and sensitive support to staff members experiencing work-related challenges or personal difficulties using a trauma informed approach.

Operations And Administration

• Work in partnership with the operational leader to ensure effective rota management and administrative tasks for the team. Taking personal responsibility for ensuring a high standard of record keeping, minute taking and service-based recording.
• Work in collaboration with the operational leader to ensure all support is delivered.

Qualifications And Skills

• Hold SVQ Level 3 or ability to work towards.
• Achieve SSSC Registration.
• Previous experience in the field of social care.
• Demonstrate leadership and coaching skills emphasising staff well-being and practice development.
• Demonstrate a strong commitment to equality and a non-judgmental approach.
• Have a solid understanding of Scottish legislation, guidelines, and best practices within the realm of social care, including standards relating to quality and compliance.
• Demonstrate excellent communication and interpersonal skills, enabling effective cross working with staff members across all organisational levels, as well as individuals we support, their families, and external stakeholders.
• Good organisational skills, managing multiple projects, competing demands while meeting agreed deadlines.
• Demonstrate sensitivity, empathy, and discretion in all professional interactions.
• Requirement to participate in an on-call rota, in collaboration with the Operational Leader and Depute Practice and Wellbeing Leader.
• Possess excellent written and verbal communication skills.

General Duties (these are applicable to all The Action Group staff)

• Read and work in accordance with The Action Group’s Mission, Aims & Objectives, and current Business Plan.
• Manage own work time effectively.
• Keep on top of own paperwork and maintain effective and organised filing systems, as appropriate to the specific job role.
• Treat everyone with consideration and respect.
• Ensure prompt, polite, and clear communication (whether responding to a query from a member of staff or a complaint from someone we support).
• Keep up to date and comply with all applicable The Action Group policies and procedures (covering everything from personal Health & Safety to Care Commission Standards).
• Promote and respect individual rights and responsibilities at all time.
• Retain the highest standards of confidentiality, as appropriate to the specific role.
• Assist your manager and other work colleagues as appropriate and whenever possible.
• Take charge of own CPD (Continuous Professional Development) and contribute to The Action Group maintaining the Investors in People’s standards.
• Be responsible for own work life balance (e.g., taking Annual Leave at regular intervals, etc).

Skills Needed

About The Company

Our History

The Action Group was set up in 1976 by a group of parents and carers of people who had learning disabilities and other support needs. They began by campaigning for better services for the people they cared about in the local area of Leith and Restalrig. This group, who all lived in the north east of Edinburgh, took the name Area 5 Action Group from the Social Work Department’s area in which they lived.

Providing and Improving Learning Disability Care for Over 45