Impression Recruitment
Pre-Litigation Claims Handler - EL/PL
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Role: Pre-Litigation Claims Handler - EL/PL
Location: Bradford
Salary: £28,000 - £36,000 per annum
Hours: Monday to Friday, Full Time
Are you an experienced Claims Handler looking to develop your career within a fast-paced and supportive legal environment?
We're working with a well-established and highly regarded organisation who are looking to appoint a Pre-Litigation Claims Handler to join their busy Bradford office. This is an excellent opportunity to join a modern, forward-thinking team specialising in defending EL/PL claims.
The Opportunity
As a Pre-Litigation Claims Handler, you will play a key role in managing a caseload of Employer's Liability and Public Liability claims from initial instruction through to resolution.
Working within a structured and process-driven environment, you'll be responsible for progressing claims efficiently while maintaining high standards of communication and client service.
This is a great opportunity for someone who enjoys working methodically, thrives in a busy team, and is keen to continue developing their expertise within litigation.
Key Areas of Responsibility
- Managing a caseload of pre-litigation EL/PL claims from inception through to settlement
- Handling all correspondence with clients, third parties, and insurers in a professional and timely manner
- Gathering and analysing evidence including witness statements, medical reports, and documentation
- Ensuring compliance with relevant protocols, procedures, and regulatory requirements
- Updating case management systems accurately and maintaining detailed file records
- Identifying opportunities for early resolution and cost-effective outcomes
- Working to set KPIs and service level agreements within a performance-driven environment
- Supporting senior team members with more complex claims where required
- Contributing to a collaborative team culture and sharing best practice
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About You
- A minimum of 18 months' experience handling litigation claims (EL/PL preferred)
- Strong organisational skills with the ability to manage a structured caseload
- Excellent written and verbal communication skills
- A methodical, process-driven approach to work
- Confident IT skills, including experience with case management systems
- A proactive attitude with a willingness to learn and develop
What's in It for You?
- £28,000 - £36,000 per annum
- 25 days annual leave plus statutory holidays, with the option to purchase additional days
- Pension scheme
- Plus other great perks including private medical, employee assistance programme, etc.
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This is a fantastic opportunity to join a busy and growing team where your contribution will be valued, and your development supported.
If you're looking to take the next step in your claims career within a professional and well-structured environment, we'd love to hear from you.
Our Guarantee
Thank you for your initial expression of interest in our available vacancy. If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the current vacancy. However, we will consider all applications for any available opportunity, present or future, and proactively contact you should we deem there to be a suitable match.
Here at Impression, we are committed to supporting the principles of equal opportunities and prohibit discrimination/harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.
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