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Pre-Visit Chart Preparation Specialist

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Read Before Applying
This role is NOT a general virtual assistant or scheduling position.
We are specifically hiring for candidates with direct, hands-on chart preparation experience in a U.S. healthcare setting.
If you have not prepared patient charts prior to visits (including verifying referrals, authorizations, and benefits), please do not apply.
About the Role
We are seeking an experienced Virtual Medical Assistant with a strong background in pre-visit chart preparation and insurance verification to support a high-volume multispecialty clinic.
This role is heavily focused on ensuring patient charts are fully prepared, verified, and complete prior to visits, including referrals, authorizations, benefits, and documentation. Candidates must have hands-on experience in chart prep workflows within a U.S. healthcare setting.
Reasons to use Rodeo
I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?
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Graduate Consultant — 2026 Scheme
Why you're a good match
StrongYour economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.
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You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.
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Required Experience
(Applicants Without This Will Not Be Considered)
- Minimum 1–2 years of hands-on chart preparation experience in a U.S. medical practice
- Proven experience preparing charts prior to patient intake (not just data entry or scheduling)
- Experience Verifying
- Referrals and authorizations
- Insurance eligibility and benefits
- PCP assignment and coordination of benefits
- Experience using payer portals such as Availity, UHC, Tricare, Cigna, etc.
- Ability to interpret and communicate patient financial responsibility before visits
Core Responsibility: Pre-Visit Chart Preparation (Primary Focus)
- Prepare and audit patient charts 24–48 hours prior to appointments
- Ensure Completeness Of
- Demographics
- Active insurance
- PCP assignment
- Referrals & authorizations (auth #, validity, visits, POS)
- Identify missing or incorrect documentation and resolve proactively
- Communicate gaps to patients and clinic staff before visit date
- Document all verification steps with reference numbers and notes


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Insurance & Benefits Verification (Supporting Chart Prep)
- Verify eligibility and benefits using portals and outbound calls
- Calculate and communicate patient responsibility using fee schedules
- Flag inactive coverage, COB issues, or auth requirements immediately
Coordination & Patient Communication
- Notify patients of missing items, financial responsibility, or delays
- Coordinate with PCP offices to obtain referrals
- Ensure add-on patients are fully prepped before being seen
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