gksoftware
Presales Solutions Consultant - Retail Technology | Europe (all genders)
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Europe's #1 and world's #4 in retail software — that's GK. Now wholly owned by Fujitsu, we pair deep retail expertise with global scale, AI, and cloud innovation — an exciting time to join. Remote-first, 55+ nationalities, 14 offices worldwide. Retail never stands still — and neither do we. As a Presales Solutions Consultant, you're central to how leading retailers discover and choose GK. Partnering with Sales, you'll support pursuits with Europe's largest grocery, fashion, and general-merchandise retailers — validating technical fit across our unified-commerce suite: POS, edge/cloud store solutions, payments, and promotions. Your mission: turn complex retail technology into clear, compelling value. This role is for someone who loves retail and technology equally, brings rare technical depth paired with outstanding communication, and thrives in a tight-knit, high-trust team where curiosity and a can-do mindset matter as much as expertise.
100% Remote – Germany, UK, or Europe.
What you’ll do
- Lead customer engagements — demonstrations and presentations — for the GK Product Suite, with both new and existing customers.
- Develop technical solution designs and craft persuasive proposals and presentations tailored to each customer’s reality.
- Partner closely with Sales as one team, bringing the technical expertise and solution storytelling that wins trust and deals.
- Capture and document customer requirements, and channel product feature requests back into standardization.
- Support RFI/RFP processes, assuring the quality of functional and technical proposal documents at every stage of the sales cycle.
- Conduct and support Proofs of Concept (PoCs).
- Produce clear technical guidelines and documentation (Confluence, Jira, Teams channels and more).
- Collaborate closely with our Product colleagues, feeding real customer insight back into the roadmap.
- Work hand in hand with Sales, Product and Professional Services around every customer.
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What you bring
- Retail technology expertise: A real understanding of retail and the technology behind it. You bring an IT-grounded background, whether as an IT or business-informatics professional or through hands-on experience inside a retail IT organization.
- Proven experience: Solid, hands-on experience in presales, consulting, or a closely related retail/IT role. What matters most is that you bring the knowledge and expertise with you from day one.
- Communication and presentation: You can hold a room, explain the complex simply, and — just as importantly — truly listen. With fantastic organisational and presentational qualities, you win trust through substance and deliver with polish.
- Curiosity and drive: A genuine “I’ll figure it out” attitude. You’re driven to dig in, solve complex problems and customer challenges, and get the best out of every opportunity.
- Team spirit: We hire people who lift the team up. Technical brilliance matters, but here it goes hand in hand with collaboration — we work as one team, and supporting each other is part of how we succeed.
- Languages: Very good written and spoken English is essential given our international customer base. German is welcome but not required.
- Nice to have: Familiarity with preferred partner products such as SAP is an advantage.
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Why join GK?
- Mission-driven: We simplify interactions in retail – for businesses and customers alike.
- Empowered by flexibility: Remote-first, flexible hours – work where and how you thrive.
- Security with vision: Permanent contract in a future-focused, stable environment.
- Culture that connects: Open, collaborative, and people-first – with great coffee if you drop by 😉
- Backed by strength: With 35+ years of retail tech expertise and as part of Fujitsu, a global IT leader.
- Tech that scales: AI-powered solutions built to grow with the world’s leading retailers.
- Think global: 570,000+ installations in 65+ countries. Real impact, worldwide.
Ready to apply? If you love retail, live for solving problems, and want to do it alongside a team that genuinely has each other’s backs, we’d love to hear from you. Apply today and let’s build what’s next — together.
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