HealthNet Homecare (UK) Ltd
Prescription Management Administrator
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Prescription Management Administrator
Information Prescription Management Team Member
About HealthNet Homecare HealthNet Homecare is a leading provider of homecare services, supporting patients to receive treatment and care in the comfort of their own homes. From medication deliveries to specialist clinical nursing support—including injection training and the administration of IV and infusion therapies—we are dedicated to making healthcare more accessible and convenient for those who need it most.
Supporting over 240,000 patients across a wide range of therapy areas, our experienced and compassionate teams work with individuals living with both rare and more common conditions. Our mission is to make patients' lives easier by removing the stress of managing treatment and providing reassurance that they are receiving safe, high-quality care every step of the way.
We are now recruiting for a Prescription Management Team Member to support our Pharmacy Support Team.
Main Responsibilities
- Support the Pharmacy Prescription Management Operations in managing prescriptions, patient data entry, and pharmacy communications
- Assist in the supply of medication in a safe, effective, and efficient manner, adhering to regulations and Standard Operating Procedures (SOPs)
- Follow and promote relevant SOPs and company policies
- Scan documents into document management systems or databases
- Ensure patient data is correctly inputted into CRM and document management systems
- Monitor and respond to correspondence in a professional manner, including communication with patients and clients
- Maintain documentation filing systems within the department
- Ensure prescriptions are labelled and dispensed:
- Timely and accurately
- While complying with confidentiality and data protection protocols
- Collaborate with the Prescription Management Team and dispensing teams to:
- Process patient data accurately and efficiently
- Ensure smooth, safe running of the pharmacy dispensary
- Read and comply with all communications from headquarters and other stakeholders to undertake necessary actions for the pharmacy and customers
- Maintain good housekeeping
- Carry out reasonable requests from appropriate team members
- Help improve HealthNet’s continuous development by forwarding suggestions to relevant personnel
- Proactively assist in other departments during high-pressure periods
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Hours
Mon-Fri (rotating 11-week blocks):
- 7am–3.30pm (1 week)
- 8am–4.30pm (8 weeks)
- 9.30am–6pm (2 weeks)
- 10.30am–7pm (1 week)
- 8am–5pm (1 week)
- 9am–6pm (1 week)
Required Experience & Skills
Desirable
- 1 year’s experience in a pharmacy setting (though not mandatory)
Essential
- Previous admin experience (not essential but preferred)
- Microsoft Office proficiency
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Qualifications
- (Note: Appears duplicated—likely intended as "1 year’s experience in a pharmacy setting (desirable)" is proficiency-standard, rather than a formal requirement.)
Personal Skills & Qualities
Required to:
- Confidently provide accurate, technical expert knowledge on medication supply
- Build strong, collaborative relationships within the Pharmacy Team and ensure high standards for patient care
- Maintain professional communication with:
- Hospitals
- Patients
- Internal colleagues
- Proficiency in Microsoft Office applications
What We Offer
- Competitive salary structure
- 25 days annual leave + bank holidays
- Pension Scheme
- Ongoing training and development opportunities
- Professional registration fees (covered)
- Employee Assistance Programme (24/7 access to remote GP appointments)
- Refer-a-Friend Scheme
- Uniform provided
- Kit bags for all Homecare Nurses
- Eyecare Vouchers
- Access to Perks & Benefits via Perkbox
- Long Service Awards
Ready to make a difference? If you think this role aligns with your expertise and passion for patient care, join us by applying via our careers page. Together, we make healthcare easier—for everyone.
(Note: Due to high application volume, we cannot individually respond to all applicants. Interviews will be confirmed if you’re selected.)
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