Williams Lea
Presentations Associate
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Presentations Associate - Evening Shift
Salary: Up to £24,888 depending on experience +10% shift allowance (£27,376.80 total), plus company benefits
Location: Darwin House, Leeds Valley Park, Savannah Way, Leeds LS10 1AB
Applicants must reside within a one-hour commute from Leeds
Contract: Full time, permanent
Shifts: 37.5 hours per week worked Monday-Friday, 15:00 - 23:00 with a 30-minute break
Work model: Hybrid following successful completion of probation
Williams Lea seeks an evening shift Presentations Associate to join our team! Williams Lea is the leading global provider of tech-enabled business and marketing services helping clients manage and transform processes through resilient, scalable 24/7 operations. We combine deep expertise, agentic AI-embedded workflows, and a global delivery model into a tech-enabled, seamless human expert-in-the-loop experience that helps clients achieve superior business outcomes. Built on a strong heritage and great client relationships, we harness deep industry expertise, emerging technology and our global “Optishore™” delivery model to plan, build, execute and measure business processes, driving operational agility and digital transformation at speed and scale. Williams Lea, an RRD company, serves clients in 20 countries across four continents and has 15,000 employees worldwide.
Purpose of Role
The evening shift Presentations Associate plays a key role in supporting the creation and refinement of high-quality presentation materials for internal and external stakeholders. Working as part of a collaborative team, this individual will liaise directly with clients and internal colleagues to ensure deliverables are accurate, visually consistent, and aligned with corporate branding standards. The ideal candidate will take ownership of their work from start to finish—ensuring quality, meeting deadlines, and communicating effectively throughout the production process. While experience in a similar role is preferred, we are open to training individuals who demonstrate a strong work ethic, a commitment to service excellence, and the ability to learn quickly in a fast-paced, client-focused environment.
Key Responsibilities
- Create and amend presentations and documents in line with client requests and company templates
- Ensure all work meets internal quality standards, including accuracy, formatting, consistency, and brand compliance
- Manage multiple tasks simultaneously, maintaining strong attention to detail and meeting agreed deadlines
- Provide clear time estimates and coordinate with Workflow Coordinators to support timely delivery
- Develop a strong understanding of client expectations and proactively manage communication and feedback
- Support and contribute to a positive, team-oriented culture
- Maintain punctuality and professionalism, adhering to agreed working hours and service standards
- Ensure seamless handovers between shifts and with colleagues across the team
- Follow departmental policies, procedures, and client-specific guidelines
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General Duties
- Produce and quality-check all presentation materials to ensure accuracy and consistency
- Proactively report any issues or risks to relevant stakeholders
- Ensure all completed work is submitted for quality assurance as required
- Actively support process improvements and maintain a solutions-oriented approach
Key Skills & Competencies
- Previous experience in a corporate or professional services environment is advantageous
- Ability to perform under pressure and deliver to tight deadlines
- Proactive, self-motivated, and capable of working independently
- Open to learning and continuous development, with a positive, feedback-friendly attitude
- Strong verbal and written communication skills
- Collaborative mindset and willingness to support team success
- Accountability for personal performance and quality of work
- Advanced proficiency in Microsoft PowerPoint, Word, and Excel (Office 365)
- Familiarity with graphic production tools (e.g., Adobe Creative Suite) is desirable
- Experience working in a shift-based or 24/7 support environment is a plus
Using AI in your application
We’re happy for you to use AI tools to research us, polish your cv/cover letter, and practice interviews. Please make sure everything you submit reflects your authentic skills and experience. To keep things fair, please don’t use AI to invent or exaggerate achievements, complete assessments (unless we say it’s allowed), or to generate live interview answers.
Rewards and Benefits
We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:
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- 25 days holiday, plus bank holidays (pro-rata for part time roles)
- Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.
- Life Assurance
- Private Medical Insurance
- Dental Insurance
- Health Assessments
- Cycle-to-work scheme
- Discounted gym memberships
- Referral Scheme
You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!
Equality and Diversity
The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.
If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at careersatWL@williamslea.com (we do not accept applications to this email address).
View our Privacy Notice https://www.williamslea.com/privacy-statement
Longevity driven by innovation
In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years. Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments. We’re always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.
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