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Pricing Executive – Hybrid – London Liverpool Street
Bionic is a tech-enabled business switching service, offering small business owners a radically better way to manage essential business functions through a blend of smart technology and world-class human service. Our vibrant workplace culture and high-performance team are defined by three core values ("DNA"), ensuring we never settle for OK. We strive for excellence, empowering employees to advance their careers with unmatched progression, recognition, and rewards.
Recognised as one of the ‘7th Best Companies to work for’ (2020), ‘Sunday Times Top 100’, and awarded "Exceptional Workplace Engagement" accreditation.
The Role
As a Pricing Executive, you’ll act as the central link between Bionic’s sales teams, supplier panel, and our highest-value customers. By leveraging strong relationship management, you’ll optimise pricing requests to deliver value for customers, suppliers, and Bionic, contributing to over £5 million in annual revenue.
The Team
Nestled within the Commercial department, the Major Business Pricing team focuses on refining the journey for high-value customers. You’ll collaborate closely with:
- Major Business & Bionic Outbound Sales teams
- Suppliers, including British Gas and EDF
The team’s core objective is to provide accurate, competitive pricing promptly, ensuring superior customer outcomes while continuously improving efficiency.
Ways of Working
Bionic operates a hybrid working model, balancing collaborative office sessions (London Liverpool Street) with remote flexibility.
Our fast-paced, collaborative, and results-driven approach emphasises:
- Outstanding customer experience
- Continuous process optimisation
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About You
Key Responsibilities
- Collate supplier quotes into clear, efficient formats for agents to present to high-consumption customers or those with multiple meters.
- Manage workloads independently and with the team, driving seamless end-to-end processes.
- Build strong relationships with agents and suppliers to navigate complex pricing scenarios.
- Partner with supplier management to secure optimal rates.
- Provide stakeholders with regular updates on pricing changes (e.g., supplier costs, SLAs).
- Share visibility with suppliers on pricing placements and feedback across the panel to drive better rates.
- Develop data-driven insights to optimise tender performance.
- Own and manage Bionic’s auto-tender process to enhance retention rates through process efficiency.
- Administer tender tracking and reporting.
Daily Activities
- Maintain ongoing communication with suppliers via calls and emails.
- Update stakeholders on tender progress.
- Format prices for customers and suppliers.
- Provide suppliers with pricing feedback.
- Update business units on performance metrics.
- Oversee tenders from start to finish.
- Improve processes via initiative and efficiency-driven thinking.
Ideal Candidate
- Sharp organisational skills with rigorous time management.
- Unwavering quality standards, meeting tight deadlines consistently.
- Exceptional communication, ensuring smooth information flow across stakeholders.
- Education: Capable of multitasking projects naively.
- Strong Excel proficiency.
- Keen attention to detail, with high adaptability for evolving supplier/agent needs.
- Collaborative mindset, driving business performance effectively.
- Creative problem-solving ability and autonomy to implement solutions independently.
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Interview Process
- Short One-Way Video Introduction
- Teams Call with Hiring Manager
- Excel Skills Test
- Final Stage – Conducted in-office with the Hiring Manager.
Benefits
At Bionic, we invest in our people. Here’s how we say thank you:
Health & Wellbeing 🌱
- Private healthcare coverage
- Employee Assistance Programme, including a virtual GP service, priority physio, and talking therapies.
- Eyecare scheme support.
Time Off & Flexibility 🏖️
- 25 days annual leave (plus 8 UK bank holidays).
- Leave increases with tenure.
- 1 paid family/religious leave day/year after probation.
- 1 paid volunteering day/year.
- Option to buy/sell up to 3 extra days leave/year.
Family Support 🏠
- Enhanced parental leave: Maternity, paternity, or shared parental leave (flexible terms).
- Wedding days off: 2 days off to start, up to 5 days after 2 years’ service.
Financial Wellbeing 💸
- Auto-enrolled salary sacrifice pension.
- Life assurance benefits.
- Home-related support: Season ticket loans, salary advances, and loans for buying/renting a home (levels increase with tenure).
- Cycle-to-work scheme available.
Recognition & Culture 🌟
- Highflyers incentive for top performers, offering VIP experiences.
- Annual celebrations: Summer & Christmas parties, plus business and local gonely.
- Awards & internal recognition honoured quarterly.
- Long service awards to celebrate tenure.
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