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Key Accountabilities
Accountable for the production-readiness of all AI/Gen AI systems — every model, pipeline, and agent that goes live meets defined SLAs for latency, accuracy, cost, security, and observability before release.
Accountable for the AI platform architecture — the shared foundations (model gateway, embedding stores, prompt management, evaluation framework) are coherent, scalable, and enable teams to ship AI features without reinventing infrastructure.
Accountable for AI risk and compliance posture — all deployed AI systems have appropriate guardrails, audit trails, and governance controls that satisfy regulatory and internal model risk requirements.
Accountable for technical quality across AI engineering teams — code review standards, testing practices, LLM Ops maturity, and architectural consistency are maintained across squads, not just within one team.
Accountable for the AI technical roadmap — emerging capabilities are continuously evaluated, strategic bets are made on the right models/tooling/patterns, and the organisation is positioned to adopt new AI techniques without costly re-architecture.
Purpose of the Role
To drive technical excellence and innovation by leading the design and implementation of robust software solutions, providing mentorship to engineering teams, fostering cross-functional collaboration, and contributing to strategic planning to ensure the delivery of high-quality solutions aligned with business objectives.
Accountabilities
- Provision of guidance and expertise to engineering teams to ensure alignment with best practices and foster a culture of technical excellence.
- Contribution to strategic planning by aligning technical decisions with business goals, anticipating future technology trends, and providing insights to optimize product roadmaps.
- Design and implementation of complex, scalable, and maintainable software solutions, considering long-term viability and business objectives.
- Mentoring and coaching to junior and mid-level engineers to foster professional growth and knowledge sharing, elevating the overall skillset and capabilities of the organization.
- Collaboration with business partners, product managers, designers, and other stakeholders to translate business requirements into technical solutions and ensure a cohesive approach to product development.
- Innovation within the organization by identifying and incorporating new technologies, methodologies, and industry practices into the engineering process.
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Director Expectations
- To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide.
- They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions.
- Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives.
- Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function.
- Escalates breaches of policies / procedure appropriately.
- Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence.
- Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate.
- Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives.
- Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives.
- Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations.
- Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area.
- Negotiate with and influence stakeholders at a senior level both internally and externally.
- Act as principal contact point for key clients and counterparts in other functions/ businesses divisions.
- Mandated as a spokesperson for the function and business division.
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All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are:
- L – Listen and be authentic
- E – Energise and inspire
- A – Align across the enterprise
- D – Develop others
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.
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