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Principal Business Analyst
Principal Business Analyst – Transform
About Transform
We're Transform.
Transform is a fresh alternative to Big Consulting. As an end-to-end transformation partner, we define, design, build and operate systems that solve our clients’ toughest challenges and seize their biggest opportunities. That often means combining strategy, data, AI, technology, and change management.
Sometimes, we manage and operate the systems we create; other times, we hand it over for the client to run – standing by to make improvements when things change. It all comes down to making an impact: improving lives, supporting citizens, streamlining workflows, and making the world a better place.
We specialise in public sector and public-facing organisations—from government agencies and local authorities to energy, utilities, transportation, and healthcare.
We also work with some of the world’s most dynamic brands across automotive, retail, financial services, and consumer goods.
We work closely (often on site) with our clients. To deliver impact, you are keen to help us build the workforce of the future. We should talk.
We’re all in! That’s what gets us out of bed every day. We hope you feel the same.
The Role
We are looking for a Principal Business Analyst to join our growing Product and Delivery practice in London or Manchester.
As a Principal Business Analyst, you will:
- Set the standard for our BA community, providing leadership, guidance, and support to more junior colleagues.
- Work across a wide range of projects in both the public and private sectors, helping organisations deliver better outcomes for their customers, clients, and stakeholders.
You’ll have proven experience leading teams (including other Business Analysts) and driving improvements in delivery. You’ll be confident ‘speaking digital’ with both specialists and non-specialists, enjoy tackling complex analytical challenges, and be comfortable contributing to business development activities such as tenders and pitches.
Key Responsibilities
Expert BA Practitioner
- Lead the investigation of problems and design of business solutions using research and analysis techniques.
- Identify, manage, and mitigate risks and issues.
- Gather, consolidate, and interpret complex information, presenting it clearly to both business and technical colleagues.
- Lead the design of solutions using process, workflow, or digital techniques (including BDD).
- Refine and develop ideas into viable solutions, enabling colleagues across roles (e.g. product managers, researchers, service designers, developers, and delivery managers) to contribute effectively.
- Provide thought leadership within Transform’s BA community, fostering an open culture of knowledge-sharing and best practice.
- Bring your own ideas, perspectives, and recommendations, drawing on both professional and personal experience.
- Lead clients in applying best practise, demonstrate account leadership, and ensure quality throughout delivery engagements.
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Practice Leadership
- Role-model the behaviours and attitudes expected across the practice.
- Provide line management for junior BAs, supporting their growth and development.
- Play a key role in BA recruitment, helping attract and assess top talent.
- Maintain a growth mindset, championing new practices and innovations to keep Transform ahead of the curve.
- Contribute to wider business growth through capability and community development, knowledge-sharing, well-being initiatives, proposal development, and brand visibility.
Key Skills & Experiences
Required
- Proven track record leading teams to improve how organisations deliver for their stakeholders.
- Experience mentoring and developing BAs, ideally within a community of practice.
- Skills in team growth activities, including recruitment.
- Ability to oversee and improve BA deliverables and outputs.
- Deep understanding of Agile methods and experience working in collaborative, multidisciplinary teams.
- Skill in coaching customers on high-quality business analysis processes and techniques.
- Strong ability to capture and clearly articulate organisational needs.
- Experience using creative, engaging methods to bring requirements and solutions to life for stakeholders.
- Comfortable working with diverse disciplines and perspectives, aligning them into a shared vision.
- Strong problem investigation skills with the ability to guide teams toward effective solutions.
- Proficient at producing evidence, documentation, and reporting to track progress and communicate findings.
- Holder of a BCS Diploma in Business Analysis (or similar qualification).
- A growth mindset and evidence of continuous learning and improvement.
- Experience contributing to wider business growth initiatives, both as part of a team and individually.
- AI-aware with the readiness to embrace opportunities.
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Desirable
- Experience in any of the following:
- Scrum Mastery or Delivery Management
- Product Management
- Data Modelling
- Testing / QA Management
- User Research or Service Design
- Private Sector Consultancy
Our Culture
We value and live by:
- We raise the bar
- We look out for each other
- We embrace our differences
- We shape a changing world
- We’re all in
Our Benefits
- Holiday entitlement: 28 days (with the option to buy/sell up to 5 additional days – 3 reserved for Christmas).
- Birthday off (on or during the week of your birthday).
- Pension eligibility with up to 5% matched contributions.
- Private healthcare.
- Life assurance.
- Enhanced maternity and paternity (and shared parental) leave.
- Cycle-to-work schemes.
- Gym and retail discounts.
- Regular social events and activities.
- Flexible benefits package.
Why Join Transform?
At Transform, you can expect:
- Meaningful work with real impact.
- The space to grow as a person as well as a professional.
- Work alongside curious, authentic experts who care deeply.
- An environment where people feel supported, included, and trusted to do their best work.
We’re all in on creating a space that rewards curiosity, honesty, and teamwork, while driving change that lasts.
Equality & Inclusivity
We’re committed to equality of opportunity. We actively welcome applications from all ethnicities, orientations, beliefs, gender identities, and neurodiverse/disability backgrounds.
If you need any adjustments during the recruitment process, please let us know.
Next Steps
If this sounds like you, get in touch to discuss further.
Note: To ensure fairness and accuracy in assessing your skills and experience, please refrain from using AI-assisted tools during applications or interviews. We value authenticity.
We look forward to getting to know the real you!
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Jessica, London
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