Turner & Townsend
Principal Consultant (Organisational Design/ Effectiveness) – Programme Advisory (OTM)
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
About Turner & Townsend
At Turner & Townsend we’re passionate about making the difference delivering better outcomes for our clients, helping our people realise their potential, and doing our part to create a prosperous society. Our Programme Advisory team works with major global clients across infrastructure, transportation, utilities, commercial, government, natural resources and real estate, supporting the set‑up, transition and transformation of complex programmes. ON THE MARK (OTM), now part of Turner & Townsend, contributes over 35 years of operating model and organisation design expertise to these programmes.
Job Description
We are seeking a Principal Consultant to join our Organisational Effectiveness capability within Programme Advisory (OTM). You will lead and co‑lead delivery workstreams on complex transformation programmes, integrating operating model and organisation design with people‑centred change to achieve measurable outcomes. You will work in multi‑disciplinary teams, shape delivery plans, guide Senior/Consultant colleagues, and build strong client relationships at senior levels.
Key Responsibilities
- Design and deliver organisational effectiveness and operating model interventions within major programmes, aligning strategy to structure, ways of working and outcomes.
- Lead or co‑lead workstreams/HIT teams; plan facilitation; prepare and quality‑assure core artefacts (narrative, documentation packs, workshop outputs, implementation tools).
- Diagnose current state using OD and cultural diagnostic methods; assess change impact and readiness; shape transition plans, L&D analysis, engagement and communications.
- Coordinate programme delivery logistics: calendars, governance rhythms, collaboration platforms, and project management tools ensuring data accuracy and document control.
- Contribute to proposals, business cases and thought leadership; connect client needs to OTM case history and best practice; support masterclass delivery and accreditation activities.
- Build trusted relationships with senior stakeholders; provide clear, evidence‑based recommendations and manage risks and issues proactively.
- Lead knowledge transfer and close‑out (BAU handover, case studies, lessons learned) and feed improvements back into our methods and toolkits.
- Coach and mentor junior team members; contribute to internal capability building, continuous improvement and practice development.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Qualifications
- Significant experience in organisation design/operating model and organisational change within complex programmes (consulting or in‑house consulting).
- Proficiency with OD/people change disciplines: cultural diagnostics, change impact/readiness, transition planning, L&D, engagement and communications.
- Ability to analyse external drivers and client operating environments to tailor practical solutions and recommendations.
- Strong facilitation, senior stakeholder management and written communication skills; comfortable working in multi‑disciplinary teams.
- Evidence of contributing to bids/proposals and developing business cases alongside senior colleagues.
- Sector exposure across one or more of: infrastructure, transportation, utilities, commercial, government, natural resources, real estate.
- Strong MS Office and collaboration tools (Teams, Mural, Miro).
- Willingness to travel (UK and international) as required.
What We Offer
- Competitive compensation and benefits; hybrid working; access to global learning and development; opportunities to shape iconic programmes and to contribute to a high‑performing, supportive team culture.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Additional Information
Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.
We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.
Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.
Please find out more about us at www.turnerandtownsend.com/
SOX control responsibilities may be part of this role, which are to be adhered to where applicable.
Join our social media conversations for more information about Turner & Townsend and our exciting future projects:
It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.
Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location