Workday
Principal Functional Consultant - AI Practice - EMEA
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Principal Functional Consultant - AI Practice - EMEA
Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.
As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most.
About Workday
The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm.
We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back.
In return, we’ll give you:
- The trust to take risks
- The tools to grow
- The skills to develop
- The support of a company invested in you for the long haul
About the Team
The AI Practice Delivery team sits within Workday’s Professional Services organization and focuses on helping customers realize tangible business value from Workday AI across HCM and Financials. Our functional consultants work directly with HR, Finance, and IT stakeholders to:
- Design AI-enabled business processes
- Define use cases
- Guide change management and adoption
We partner closely with Product, Engineering, and Engagement Management to ensure every AI deployment is grounded in:
- Strong functional design
- Robust data foundations
- A clear story for end users
Our work is highly visible— we help some of Workday’s most complex global customers move from AI concepts to day-to-day workflows that feel intuitive, responsible, and impactful.
About the Role: Principal Functional AI Practice Delivery Consultant
As a Principal Functional AI Practice Delivery Consultant, you will be the primary functional architect responsible for designing end-to-end AI transformations for our most complex customers. You’ll connect the capabilities of:
- Workday’s Native AI Agents
- The Workday Agent Platform
- Our Sana integration
To real HR and Finance processes and business outcomes.
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Key Responsibilities
Solution Design
- Design comprehensive AI-enabled solutions across the Workday ecosystem, ensuring alignment between Native AI Agents, custom agents on the Workday Agent Platform, and Sana’s knowledge capabilities.
- Focus intently on real HR and Finance workflows.
Strategic Advisory
- Serve as a trusted advisor to senior HR, Finance, and IT leaders.
- Translate AI capabilities into clear business value.
- Create outcome-driven roadmaps and adoption plans.
Functional Leadership
- Lead functional workstreams for AI initiatives, including:
- Requirements discovery
- Process design
- Configuration guidance and data readiness
- User experience considerations.
Innovation & Feedback
- Partner with Product and Engineering to share insights from customer deployments.
- Influence the evolution of Workday’s AI agents, platform features, and Sana integration patterns.
Ecosystem Alignment
- Collaborate with technical and integration teams.
- Ensure AI use cases are supported by appropriate data models, security considerations, and integration patterns with third-party systems.
About You
Basic Qualifications
For Principal (P5)
- 10+ years of experience in enterprise software consulting or functional implementation (e.g., Workday HCM, Financials, Talent, or similar).
- Significant experience leading complex, multi-country or multi-business-unit projects.
- 2+ years of experience designing or delivering AI-enabled or analytics-driven solutions in an enterprise context (e.g. AI agents, intelligent automation, advanced analytics, or ML-powered features).
For Senior Consultant (P4)
- 7+ years of experience in enterprise software consulting or functional implementation (e.g., Workday HCM, Financials, Talent, or similar).
- Significant experience leading complex, multi-country or multi-business-unit projects.
- 1+ year of experience designing or delivering AI-enabled or analytics-driven solutions in an enterprise context.
Additional Qualifications
- Strong business acumen with the ability to:
- Understand HR and Finance strategies.
- Define AI-enabled use cases.
- Connect AI capabilities to concrete business outcomes.
- Deep functional knowledge of Workday HCM and/or Financials, including concepts in:
- Configuration
- Business processes
- Security considerations
- Reporting/analytics patterns
- Experience in solutions design, including leading:
- Discovery and design workshops
- Translating business requirements into AI-enabled workflows, agent behaviors, and governance models.
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- Background in professional services or consulting, with experience managing:
- High-stakes client delivery
- Collaborations in multi-disciplinary project teams (e.g., engagement management, technical, change management).
- Excellent communication skills, with the ability to:
- Explain complex AI concepts in accessible terms for non-technical stakeholders
- Maintain credibility with technical and product partners.
- Demonstrated decision-making and process improvement skills using:
- Data and feedback from deployments
- Refinement of methodologies, templates, and best practices over time.
- Comfort working in evolving spaces with:
- A growth mindset.
- Desire to develop expertise in AI, agentic workflows, and Workday’s Ethical AI principles.
- Commitment to Ethical AI standards, ensuring all solutions are:
- Transparent
- Fair
- Secure for all users.
Workday’s Commitment to Equal Opportunity
- Workday is an Equal Opportunity Employer, including individuals with disabilities and protected veterans.
- Workday on Fair Chance policy: We consider for employment qualified applicants with arrest and conviction histories.
- We do not accept resumes from headhunters, placement agencies, or suppliers without a formal agreement.
Accessibility & Discrimination Prevention
If you need assistance or accommodation due to disability or for religious reasons during employment applications, contact accommodations@workday.com.
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