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SYSTRA Brasil

Principal Human Factors Consultant

London
Posted 14 days ago
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Job Title: Principal Human Factors Consultant

Around the world, SYSTRA’s specialists plan, design, integrate, test, commission, project manage, and deliver mass transit and mobility solutions relied on by over 50 million people every day. For more than 60 years, the Group has been committed to helping cities and regions develop sustainably through transport infrastructure, prioritising accessibility and innovation.

With over 10,300 colleagues globally and around 1,000 in the UK & Ireland, SYSTRA is growing rapidly and is now seeking top-tier talent to drive the future of infrastructure design.


About the Role

The Principal Human Factors Consultant will deliver specialised workstreams and contribute expertise to bids and projects across SYSTRA. The role demands a deep understanding of human factors standards, best practices, and practical application in real-world scenarios.


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  • Contribute to the creation, review, and issuance of client deliverables with full support
  • Act as a subject-matter expert in human factors, both internally (within SYSTRA) and externally
  • Maintain the latest industry and company-standard competencies
  • Implement safety procedures and systems to safeguard staff, the public, and other stakeholders
  • Ensure operational safety systems enhance overall project security
  • Support the workstream owner with high-quality technical deliverables
  • Align behaviours with SYSTRA’s behavioural framework, fostering:
    • Excellence
    • Collaboration
    • Respect
    • Empowerment
  • Help create an inclusive environment where colleagues can thrive, achieve, and grow.

Profile & Essential Skills

Key Competencies:

  • Systems Human Factors approach
  • Human factors integration and assurance across the entire project lifecycle
  • User-centred design methodology for project delivery
  • Human error & human reliability analysis (e.g., fault trees, Hazard Identification and Risk Assessments (HazID))
  • Conducting qualitative and quantitative research to identify user requirements, including:
    • Workshop facilitation
    • Focus groups
    • Interviews & questionnaires
    • Observational analysis
  • Methods for assessing impacts of change, such as:
    • Task analysis
    • “Day in the Life of” (DITLO) evaluations
  • Holistic understanding of performance- and safety-shaping factors within complex systems

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Education & Professional Accreditation:

  • BSc/BEng degree in a relevant discipline
  • Chartered status (or pursuing it) with a recognised professional body, e.g., IET or CIEHF
  • Active membership in a relevant professional association (e.g., IET, CIEHF)

Industry Experience:

  • Demonstrable experience in the relevant specialism
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Skills

Human Factors
User-Centred Design
Human Error Analysis
Risk Assessments
Qualitative Methods
Quantitative Methods
Task Analyses
Performance Factors
Safety Assurance
Workshop Facilitation
Focus Groups
Interviews
Questionnaires
Observations
Hazard Identification
Systems Approach

Location

London, England, United Kingdom

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