Public Service Division
Principal Manager / Senior Manager / Manager / Assistant Manager (Learning & Development)
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[What the role is]
You will be part of the Learning & Development (L&D) team under the Human Resources (HR) Department. You will be the L&D business partner for the Professional Groups in HSA to support the learning needs of their officers.
[What you will be working on]
Key Responsibilities
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Learning Strategy & Needs Analysis
- Partner with Professional Groups to regularly review learning requirements and ensure continued relevance.
- This includes initiating reviews of learning policies and frameworks where necessary and advising officers on local and overseas learning policies.
- Conduct Learning Needs Analysis for different groups of officers and propose follow-up actions to address learning gaps or fulfil identified needs.
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Programme Management & Delivery
- Plan and deliver induction and orientation programmes to support the effective onboarding and integration of new officers.
- Ensure new hires complete mandatory training requirements under the Career Milestones Training Framework, including tracking and following up on completion status.
- Organise in-house courses and dedicated training runs based on the Digital Training Framework and the learning needs of the supported Professional Groups.
- Support the organisation of learning events that promote cross-sharing of work-related and functional knowledge.
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Digital Learning
- Lead and coordinate digital learning initiatives, including the annual cybersecurity quiz and other digital programmes identified through learning needs analysis.
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Sponsorships & Talent Acquisition
- Manage the in-service sponsorship application process.
- Manage scholarship and professional training programmes, where required, to build a sustainable talent pipeline for specialist groups of doctors and nurses in support of HSA’s current and future manpower needs.
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Administration & Operations
- Manage end-to-end administrative matters relating to learning programmes, including facilitating programme registrations, tracking completion of compulsory training, procurement of training service, administering bond and minimum service period requirements, and ensuring the accuracy of learning records and reports.
- Prepare reports on digital learning participation and support audit matters relating to Learning and Development.
- Serve as custodian of an HSA corporate credit card, including monthly statement verification.
- Oversee the procurement of corporate items for new officers, manage LEARN system accounts, and provide operational support for other Learning Partners, as required.
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Competency & Capability Development
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- Facilitate the review and management of functional competencies and Professional Actualisation Training (PAT), including the identification of critical professional skills, tracking competency gaps, and supporting capability development initiatives.
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Others
- Undertake other projects and duties, as assigned.
[What we are looking for]
You should be a self-starter who is passionate about people development and helping colleagues to stay relevant in the workplace through constant skills upgrading.
The Singapore Public Service plays a key role in the economic growth, progress and stability of Singapore by formulating and implementing government policies, as well as providing key public services. Whether you are a fresh graduate joining the workforce or an experienced professional, the Singapore Public Service offers a great variety of job opportunities for you. The work in the Public Service can be broadly categorised into the following sectors: Economic, Social, Security & External Relations, and Administration & Corporate Development.
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