Loftware
Principal Product Manager
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Principal Product Manager
Principal Product Manager
About the Role
Some product roles are about keeping things running. This one is about deciding where the business goes next. As Principal Product Manager (PPM), you'll tackle the biggest, most cross-cutting, and strategically important problems that no one else can own—handling them from initial insight to final business impact.
If you thrive on setting strategy that the entire company aligns behind and understands the value of tangible outcomes, this role is for you.
As a PPM, you'll lead mission-critical product areas that shape the business's future. This is an individual-contributor role suited for someone eager to define long-term strategy, drive it through influence across multiple teams, and be evaluated based on outcomes critical to the company.
You'll act as a product thought leader and a trusted strategist, collaborating with Engineering, Design, Architecture, Go-To-Market (GTM), and Executive Leadership. Your role will involve translating strategy into differentiated customer and business outcomes that inspire the entire organisation.
Key Responsibilities
Product Strategy & Vision
- Own the full product strategy for a major product, platform capability, or critical customer problem space—directly influencing business growth.
- Set product vision and roadmap, defining success metrics aligned with company-wide strategy.
- Balance customer needs, business goals, and technical feasibility in all decisions.
- Establish subject-matter expertise both internally (within the company) and externally (with customers or partners).
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Customer & Market Leadership
- Deeply understand customer workflows, pain points, and desired outcomes.
- Convert qualitative and quantitative insights into opportunities that meaningfully grow the business.
- Translate insights into clear product direction and prioritisation frameworks.
- Champion the customer’s voice in executive and cross-functional discussions.
Execution & Delivery
- Lead complex, cross-team initiatives from discovery to adoption—owning outcomes over milestones.
- Partner with Engineering and Architecture on strategic technical decisions and trade-offs.
- Author high-level product documentation, including requirements, narratives, and decision-making reports.
- Ensure delivered solutions meet customer satisfaction, quality standards, and scalability requirements.
Influence & Collaboration
- Lead through influence across Product, Engineering, Design, Marketing, Sales, Support, and Services.
- Drive alignment on priorities, dependencies, and sequencing across teams.
- Contribute to planning, investment decisions, and executive communications.
Outcomes & Accountability
- Define and track success using clear metrics (e.g., customer adoption, business impact, product quality).
- Continuously evaluate results and refine strategy based on feedback and insights.
- Take ownership of all decisions and outcomes in the product area.
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Qualifications
Required
- 10+ years of Product Management experience, with a track record of success at senior product manager or principal level.
- Proven ability to scale enterprise or platform products.
- Strong blend of strategic thinking paired with hands-on execution capability.
- Excellent written and verbal communication skills.
- Demonstrated ability to lead without formal authority.
- Strong analytical skills and preference for data-driven decision-making.
Preferred
- Experience in SaaS, cloud platforms, or enterprise software.
- Prior knowledge or projects in Supply Chain.
- Hands-on experience working with global teams and diverse customers.
Success Metrics
- Measurable business and customer impact from the owned product area.
- Clear and resilient product strategy that earns broad adoption across teams.
- Strong cross-functional alignment and reduced operational friction.
- Successful execution of complex, multi-team initiatives.
- Increased maturity, scalability, and customer value in the product domain.
Compensation
The salary range for this role is $140,000 – $180,000 per year, based on a full-time schedule.
Note: The offer within this range depends on factors including relevant experience, skills, qualifications, and location.
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