TAGMATIX360
Principal ServiceNow Solution Architect
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Strategic Consulting & Advisory
Act as a Trusted Advisor to client CIOs and IT Directors, guiding them through Digital Transformation journeys on the ServiceNow platform.
- Lead Architectural Discovery Workshops to capture complex business requirements and define the target state architecture.
- Conduct "Configuration vs. Customization" assessments to help clients maximize their ROI while minimizing technical debt.
Solution Design & Pre-Sales Support
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Collaborate with sales teams to architect bespoke solution offerings, including proprietary accelerators and industry-specific toolkits (e.g., Telecom GTM TechCo toolkits).
- Define the technical scope for Statements of Work (SOWs), ensuring clear deliverables and realistic timelines for large-scale migrations and implementations.
- Present technical demonstrations and "Art of the Possible" sessions to prospective clients.
Technical Expertise Requirements
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Your very own career expert that helps elevate your application to the next level.
Platform Mastery: Extensive experience across the comprehensive ServiceNow suite, with deep specialization in TSM, CSM, ITOM, and SPM.
Integration & Customization: Proven ability to architect integrations using TM Forum Open APIs and proprietary network accelerators for industry-specific needs.
Engineering Leadership: Experience leading the architecture of custom platform applications and bespoke products.
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