RWS Group
Principal Solution Architect
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Principal Solution Architect
Principal Solution Architect
Provides end-to-end solution architecture, customer advisory, and delivery leadership for complex, highly visible, or business-critical Tridion Docs/Tridion One engagements.
Acts as the primary customer-facing lead, responsible for understanding customer problems, shaping requirements, and translating them into scalable, pragmatic solutions.
Key Responsibilities
- Acts as the solution architecture lead for complex, highly visible, or business-critical Tridion Docs implementations and similar engagements.
- Assists pre-sale activity, shaping proposals and building credibility.
- Leads customer discovery to understand business problems, goals, and constraints before proposing solutions.
- Shapes and defines business and functional requirements with stakeholders.
- Designs and documents the end-to-end solution architecture.
- Provides architectural oversight across delivery teams to ensure alignment with agreed design and business outcomes.
- Creates and delivers training.
- Supports the Project Management and Leadership teams with escalations.
- Represents the "voice of the customer"— ensuring needs are clear while appropriately challenging them.
- Builds trusted relationships with key stakeholders.
- Translates complex technical concepts into simple, accessible explanations for customers.
- Ensures solutions are pragmatic, scalable, and avoid unnecessary complexity.
- Supports customers through change and adoption, facilitating post-implementation operations.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Required Skills & Experience
- Sound understanding of DITA and structured content concepts, able to make informed architectural and design decisions (mandatory).
- Strong knowledge of structured content management, with extensive experience and passion for the space.
- Experience defining and owning end-to-end solution architecture for enterprise platforms, including system boundaries, workflows, and integration patterns.
- Proven ability to lead customer discovery and shape requirements in complex, ambiguous environments.
- Experience designing or governing information architectures for DITA/XML-based solutions, including metadata, reuse, taxonomy, profiling, and publication structures.
- Experience enabling change within large, complex organizations.
- Understanding of XML and other structured content standards.
- Problem-led mindset—capable of translating challenges into business requirements and designing pragmatic solutions.
- Strong negotiator and technical envisaged in API-based extensions for large-scale systems.
- Highly articulate communicator, able to explain technical topics to non-technical stakeholders.
- Critical problem-solver with innovative solutions.
- Team player, willing to go the extra mile for success and highly adaptable.
- Fluent in spoken and written English.
- Experience leveraging AI to improve efficiency and enhance customer experiences.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Travel Policy
- Position requires travel within the EMEA region.
Compensation Clarity for Poland
Applicants from Poland will be informed of the salary range for this role prior to interview. Compensation is salary-blind and based on job criteria.
Life at RWS
A dynamic environment for professionals passionate about unlocking value through ideas, data, and content.
Our mission is clear:
“Unlock global understanding”
This means embracing every language, culture, and perspective. We champion diversity and inclusion, welcoming all backgrounds and skills.
Armed by these principles, we’re bound by four core values:
- Partner – Place clients first and win together.
- Pioneer – Innovate boldly and lead with vision.
- Progress – Aim high and cultivate growth.
- Deliver – Own outcomes and build trust.
We adhere to DEI (Diversity, Equity, Inclusion) principles and are an equal opportunity employer, prohibiting all forms of discrimination or harassment.
All hiring decisions are merit-based, free from bias related to race, religion, nationality, ethnicity, gender, age, disability, or sexual orientation.
Recruitment Policy
RWS does not consider agency resumes unless formally solicited. Uninvited submissions will be treated as company property.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location