Finastra
Principal Systems Architect - M365 and EUC
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Who are we?
At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission-critical solutions across Lending, Payments, and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries.
Role Overview
The Microsoft 365 Architect at Finastra is a senior, hands-on engineering and operations role responsible for the design and day-to-day management of the global Microsoft 365 environment. This role combines strategic platform architecture with practical administration and L3/L4 support, ensuring services are secure, reliable, and aligned with business needs.
Key Responsibilities
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Architecture & Design
- Define and evolve architecture for M365 services, including:
- Exchange Online
- Teams
- SharePoint Online
- OneDrive
- Define and evolve architecture for M365 services, including:
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Governance & Compliance
- Establish tenant-wide policies for:
- Data protection
- Retention
- Regulatory compliance
- Establish tenant-wide policies for:
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Platform Administration & Monitoring
- Administer and troubleshoot M365 services to ensure performance and availability.
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Incident Management & Escalation
- Act as Subject Matter Expert (SME) and escalation point for complex issues.
- Conduct root cause analysis for incidents.
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Migrations & Projects
- Lead tenant-to-tenant migrations.
- Coordinate global delivery.
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Automation & Tooling
- Develop PowerShell automation.
- Improve reporting and efficiency.
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Documentation
- Maintain runbooks and operational documentation for consistency.
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Collaboration & Leadership
- Work with global stakeholders.
- Provide technical leadership in cross-functional teams.
Required Technical Skills
- Deep expertise in Microsoft 365 services (Exchange, Teams, SharePoint, OneDrive).
- Strong knowledge of Entra ID, identity, authentication, and compliance features.
- Advanced PowerShell scripting and automation experience.
- Experience leading large-scale M365 migrations.
- Understanding of governance and change management processes.
- Experience with Intune and endpoint management.
Desirable Skills
- Microsoft certifications, such as Enterprise Administrator Expert.
- Experience using migration tools like Quest or ShareGate.
- Knowledge of hybrid environments and Zero Trust models.
- Exposure to Graph API or other scripting languages (e.g., C#, Python).
Experience & Qualifications
- 7+ years of IT experience with a strong Microsoft 365 engineering background.
- Experience working in global enterprise environments in similar roles.
- Bachelor's degree in IT or equivalent experience.
Success Characteristics
- Strong communication and stakeholder management skills.
- Excellent problem-solving abilities.
- Self-motivated and adaptable work style.
- Customer-focused mindset.
- Ownership and accountability in delivery.
Benefits
We are proud to offer a range of incentives worldwide, reflecting our values and available to employees regardless of grade:
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Flexibility
- Unlimited vacation (subject to local regulations and business needs).
- Hybrid working arrangements.
- Inclusive policies such as:
- Paid time off for voting.
- Bereavement leave.
- Sick leave.
Well-being
- Employee Assistance Program for one-to-one support.
- Access to Wellbeing Champions and Gather Groups networks.
- Monthly events and initiatives designed for professional and personal growth.
Health & Financial Security
- Medical, life, and disability insurance.
- Retirement plans.
- Lifestyle benefits.*
Sustainability
- Paid time off for volunteering.
- Donation-matching opportunities to support causes meaningful to you.
Inclusion
- Join inclusion communities, including:
- Count Me In
- Culture@Finastra
- Proud@Finastra
- Disabilities@Finastra
- Women@Finastra (open to all contributors).
Career Development
- Access to online learning and accredited courses through Skills & Career Navigator.
Recognition
- Participation in Finastra Celebrates, our global recognition program.
- Regular employee surveys to shape culture and ways of working.
Specific benefits may vary by location.
At Finastra, diversity is celebrated—real people with unique ideas, perspectives, and backgrounds bring value to our organisation. We foster an environment of inclusion, support, and authenticity where everyone thrives as their true self.
Be unique. Be exceptional. Help us make a difference at Finastra.
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