Mitie Cleaning & Hygiene Services
Prison Custody Manager
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Better places, thriving communities.
Prison Custody Manager - HMP Millsike
Salary - £49,680.00
Are you currently working as a Prison Officer or any other operational custodial role in the immigration and justice sector and looking for your next career move? This exciting role is the perfect opportunity for you!
Mitie Care & Custody (C&C) is driven by a bold vision: to establish HMP Millsike as a place of restoration and rehabilitation, where prisoners can unlock their full potential and make meaningful, positive changes in their lives. Our mission is clear: to create an environment that empowers, inspires, and supports individuals to re-enter society with hope, purpose, and a life plan. To achieve this, we will set a culture of rehabilitation and restoration underpinned by integrity and high expectations. Prisoners will experience a dramatic shift from traditional prison environments. Millsike will be a vibrant, bustling community, teeming with industry, activity, and opportunities for personal growth. Above all, we will ensure our approach offers a deep sense of safety/respect, through a supportive, uplifting environment, that helps prisoners to see their potential and that unlocks a brighter future for all.
Skills And Attributes
- Leadership
- Empathy
- Integrity
- Resilience
- Showing respect
- Assertion
- Communication skills
- Suspending Judgement
- Report writing
- IT Skills
Why apply for this role?
- Help make a real difference to people's lives
- An opportunity to build your career within a brand new state of the art prison
- Continuously develop new skills and work with an incredible team
- Salary of £49,680 and benefits package to reward your hard work
- Shift pattern average 40 hours per week, worked across a variety of shifts including nights and weekends
Prison Custody Manager (PCM) Job Responsibilities
As a PCM, you will be instrumental in ensuring the safety, security, and well-being of both staff and prisoners at HMP Millsike. Your responsibilities will include:
- Ensuring compliance with contractual requirements, company policies, and HMPPS standards.
- Direct line management of Prison Custody Officers (PCOs) and Operational Support staff (OSGs).
- Supporting, supervising, motivating, and monitoring staff to deliver effective services across the prison.
- Leading the delivery of a safe, secure, and decent environment, fostering a rehabilitative and restorative culture for both staff and prisoners.
- Applying safeguarding principles to ensure the safety and well-being of prisoners and their families.
- Utilising a trauma-informed approach to support recovery and rehabilitation.
- Collaborating with partners and service providers to develop strategic approaches and encourage continuous improvement.
- Delivering effective staff care and well-being support through supervision and training.
- Promoting and maintaining high standards of cleanliness, order, and security.
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Person Specification
Requirements
We love to see applications from people who are motivated, hardworking, and willing to learn. Here are the core requirements we are looking for in the PCM role:
- Previous relevant experience in a custodial / secure environment.
- Previous Managerial Experience
- Basic-Intermediate IT Skills: e.g. Microsoft Excel, Word, Outlook + some experience of updating central data systems
- Technical knowledge of relevant prison legislation, policies, standards, inspection and audit processes and knowledge of the wider criminal justice system is preferred but not essential.
Why Join Us?
At Mitie Care & Custody, diversity and inclusion are at the heart of our operations. We are committed to creating an environment where everyone can thrive and be their best. Our diverse culture fosters innovation and creativity, ensuring that all voices are heard and valued. By joining us, you become part of a team dedicated to making a positive impact on the lives of prisoners and their families.
If you are passionate about making a difference and want to contribute to a supportive, uplifting environment that helps prisoners unlock their potential, apply now to join Mitie Care & Custody at HMP Millsike.
Our market-leading offering provides you with benefits that suit your lifestyle.
- We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home.
- We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
- When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
- We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
- We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
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Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at recruitment@mitie.com.
Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
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