HM Prison and Probation Service (HMPPS)
Prison Support - HMP Erlestoke
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Prison Support - HMP Erlestoke
Prison Support Role
Location: HMP Erlestoke Salary: £30,491
An extraordinary job. Done by someone like you.
About the Role
As an Operational Support Grade (OSG), you will play a key part in supporting the day-to-day running of a busy prison within His Majesty’s Prison and Probation Service. Your role will include:
- Security and search operations at the gate
- Managing deliveries
- Supervising visitors
- Monitoring phone calls and CCTV
- Escorting vehicles across the prison grounds
- Balancing desk duties with more physical tasks, such as lifting, carrying and walking
This varied and active role offers a foundation for a potentially successful career, provided you are a good communicator and capable of staying calm under pressure.
Key Responsibilities
- Assist in maintaining a safe and operational prison environment
- Support security functions and access control
- Work in a fast-paced, team-oriented environment
- Occasionally interact with prisoners, depending on prison requirements
- Gain experience supporting other operational roles within the prison
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Work Schedule
You will be required to work a range of shifts, including weekend nights, to ensure uninterrupted prison operations.
Why This Role Will Appeal To You
Limited Prisoner Contact
Unlike prison officers, your contact with prisoners will be minimal, primarily only when necessary for day-to-day operations.
Career Progression Opportunities
On completing your probation, the Prison Support Officer role can transition into other prison careers such as:
Get help with your application
Your very own career expert that helps elevate your application to the next level.
- Applying for our OSG to Prison Officer conversion scheme
- Building experience that allows for further advancement in prison operations
What We Can Offer You
Development
- Comprehensive training provided
- Opportunities to train for qualifications, including:
- Access to a fully funded Level 2 apprenticeship in customer service
Career Growth and Benefits
You’ll begin with 25 days of paid annual leave, which increases to 30 days after 10 years’ service.
- 9 days bank/public/privilege holidays
- Generous pension benefits via the Civil Service pension scheme
- Cycle to Work scheme
- Retail discounts
- Season ticket loans
- Employee Assistance Programme
Is this role suitable for you and your skills? If so, apply now!
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