HM Prison and Probation Service (HMPPS)
Prison Support - HMP Erlestoke
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Prison Support - HMP Erlestoke
Prison Support Role
HMP Erlestoke | £30,491
His Majesty’s Prison and Probation Service
About the Role
An extraordinary job. Done by someone like you.
As an Operational Support Grade (OSG), you will play a key part in supporting the day-to-day running of a busy prison. Your role will involve a diverse and active range of tasks, including:
- Security and searches at the gate
- Managing deliveries
- Supervising prisoners’ visits
- Monitoring phone calls
- Observing CCTV footage
- Mixing desk-based duties with more physical tasks, such as lifting, carrying, and walking to escort vehicles across the prison grounds
The role is dynamic, fast-paced, and offers hands-on experience in helping to maintain security and safety within a corrections environment.
Why This Role is for You
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You won’t need formal qualifications, but if you:
- Have strong communication skills
- Can remain calm under pressure
- Are a good team player with strong judgement and common sense
...this role could be the start of a successful career with the potential for progression.
What You’ll Do
As an OSG, you’ll work varied shifts, including weekend and night shifts, ensuring the prison operates 24/7. Your work makes an impact, helping to:
- Protect the public
- Support the systemic functioning of our prisons
- Offer opportunities to grow your career within probation and prison services
Note: Your contact with prisoners is typically limited, although some interaction may occur depending on your setting. This role provides valuable insights into prison operations, including potential progression paths — including the OSG to Prison Officer conversion scheme.
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What We Offer
Training & Development
You’ll receive comprehensive training and opportunities for growth.
Benefits
In addition to your base pay, you’ll enjoy:
- Annual leave:
- 25 days on appointment (pro-rated)
- Increasing to 30 days after 10 years
- 9 days of paid bank, public, and privilege holidays
- A paid Level 2 apprenticeship in customer service (to further develop your skills)
- Access to the generous Civil Service pension scheme
- Season ticket loans and retail discounts
- An Employee Assistance Programme and a Cycle to Work scheme
If this sounds like you — apply now.
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