HM Prison and Probation Service (HMPPS)
Prison Support - HMP Erlestoke
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Prison Support - HMP Erlestoke
Prison Support Role
HMP Erlestoke
£30,491 annum Employer: His Majesty’s Prison and Probation Service
About the Role
"An extraordinary job. Done by someone like you."
As an Operational Support Grade (OSG), you’ll be integral to the smooth and secure operation of a high-activity prison. No two days will be the same, with responsibilities spanning:
- Security & gate entry: Conducting searches, monitoring entries and exits
- Logistics management: Handling prisoner deliveries, waste disposal and other prison-related supplies
- Visitor supervision: Ensuring safe and orderly visitor sessions
- Kommunications monitoring: Observing phone calls and CCTV across prison grounds
- Escorting duties: Lifting, carrying, and escorting prisoners inside vehicles across the prison site (physical demands required)
The role blends desk-based administration with dynamic, hands-on tasks, ensuring the prison operates securely and efficiently around the clock.
Who We’re Looking For
✅ NO prior qualifications needed – focus instead on your strengths ✅ You thrive under pressure – maintaining calm, composure and sound judgment amid urgency ✅ You’re a team player – proactive and comfortable collaborating with colleagues from varying disciplines ✅ You value clarity in decision-making – using common sense to tackle challenges with initiative ❌ No experience? That’s fine – appetite for learning is key
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Key Skills
- Resilience and adaptability
- Clear communication credentials
- Concern for public safety and efficiency
- A sense of ethical responsibility
What You’ll Achieve In This Role
Day-to-Day Impact
- Support prisons’ mission by maintaining safety, security and operational smoothness
- Limit prisoner contact (unless determined by your posting) – ideal for those who want crime-fighting jobs without direct incarceration
- Develop invaluable prison operations expertise – ground-level insight into HM Prison Service’s workings
Career Progression
- Step onto excel into higher-tier prison roles, including eligibility for the OSG-to-Prison Support Officer conversion scheme (accredits prior experience toward role qualifications)
- acributor consideration for police promotion programs if prison service aligns with future aspirations
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The Benefits
Competitive Rewards Package
- Base pay: £30,491 per annum
- Leave benefits:
- 25 days paid annual leave (rising progressively to 30 days after 10 years—prorated)
- Plus 9 days paid bank/public holiday
- Training & development:
- Returnship to a Level 2 Customer Service Apprenticeship – earn while you learn
- Broad professional Advantages
- Access to the Civil Service Pension Scheme with excellent deferred-rate options
- Cycle-to-Work scheme
- Season ticket loans (for commuting)
- Retail discounts (UK-wide benefits)
- Employee Assistance Programme: confidential counseling and support (work and personal issues)
- Flexibility: Work shifts including weekends, nights, bank holidays, and rotation as part of prison stabilization processes
Ready To Start?
If this fast-paced, rewarding role – where you make an indirect yet impactful difference – speaks to your character and goals, we’d love to hear from you. Apply today.
(Appropriate security checks required for all staff working within prison system.)
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