HM Prison and Probation Service (HMPPS)
Prison Support - HMP Erlestoke
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Prison Support - HMP Erlestoke
Prison Support Role (Operational Support Grade – OSG)
Location: HMP Erlestoke
Salary: £30,491
Employer: His Majesty’s Prison and Probation Service
About the Role
An extraordinary job. Done by someone like you.
As an Operational Support Grade (OSG), you will play a key part in supporting the day-to-day running of a busy prison. Your role involves a wide range of responsibilities, including:
- Security and searches at the gate
- Managing deliveries
- Supervising visitors
- Monitoring phone calls and CCTV
- Physical tasks such as lifting, carrying, and escorting vehicles across the prison grounds
It’s a varied and active role combining desk duties with physically demanding tasks.
Why You?
You don’t need formal qualifications, but some key qualities will ensure success in this fast-paced environment:
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- Strong communication skills
- The ability to stay calm under pressure
- Good judgement and common sense
- The desire to be a great team player
As an OSG, you’ll work a mix of shifts, including weekends and nights, to ensure the smooth operation of the prison.
Making an Impact
This unique role allows you to:
- Protect the public
- Make a meaningful difference by supporting critical prison operations
- Develop valuable industry knowledge about prison administration
Note on prisoner interaction: Your direct contact with prisoners is limited, although occasional interaction may be necessary depending on the prison.
Career Opportunities
The OSG role can open doors to further career progression, including opportunities to apply for the OSG to Prison Officer conversion scheme.
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Benefits & Support
You’ll receive:
- Great training to prepare you for the role
- Professional development opportunities
Exclusive Benefits (On Top of Base Pay):
- Annual leave:
- 25 days at the start
- Rises to 30 days after 10 years’ service (prorated)
- Paid leave:
- 9 days for bank, public, and privilege holidays
- Training:
- Access to a paid Level 2 apprenticeship in customer service
- Benefits in kind:
- Access to the generous Civil Service pension scheme
- Season ticket loans
- Retail discounts
- Employee Assistance Programme (EAP)
- Cycle to Work scheme
If this sounds like you, apply now.
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