HM Prison and Probation Service (HMPPS)
Prison Support - HMP Erlestoke
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Prison Support Role
Location:
HMP Erlestoke
Salary:
£30,491
Employer:
His Majesty’s Prison and Probation Service
About the Role
An extraordinary job for someone like you. As an Operational Support Grade (OSG), you’ll be a crucial part of maintaining the day-to-day functioning of a busy prison. Your role spans a wide variety of responsibilities—including security checks at the gate, delivery management, visitor supervision, and monitoring of phone calls and CCTV.
This varied and dynamic position incorporates both desk-based tasks and physical activities, such as lifting, carrying, and escorting vehicles across the prison site.
Who You Are
You don’t need formal qualifications to apply for this role, but if you’re:
- A strong communicator
- Capable of staying composed under pressure
- Thriving in a fast-paced environment
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…then this could be the ideal start to a rewarding career.
As an OSG, you must exhibit:
- Sound judgement and common sense
- A team player attitude
Remember, this role covers various shifts, including weekend and night shifts, ensuring seamless operations around the clock.
Impactful Work
This unique career offers meaningful contributions:
- You’ll help protect the public by supporting daily prison operations.
- The role provides limited contact with prisoners, though some interaction may occur depending on the prison site.
With this role, you’ll gain valuable insight into prison systems, alongside opportunities to progress—including capability to apply for the OSG to Prison Officer conversion scheme in the future.
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What We Offer
The role includes:
-
Extensive training and conditional career development
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Compensation enhancements beyond your base pay, including:
- Annual leave: 25 days on appointment, increasing to 30 days after 10 years of service (on a pro-rata basis)
- Bank and public holidays: 9 days
- Paid Level 2 apprenticeship in Customer Service
- Full access to the generous Civil Service pension scheme
- Additional benefits:
- Season ticket loans
- Retail discounts
- Access to an Employee Assistance Programme
- Cycle to Work scheme
Start an extraordinary career—apply now.
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