HM Prison and Probation Service (HMPPS)
Prison Support - HMP Erlestoke
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Prison Support - HMP Erlestoke
Prison Support Role HMP Erlestoke • £30,491 (His Majesty’s Prison and Probation Service)
About the Role
"An extraordinary job. Done by someone like you."
As an Operational Support Grade (OSG), you will play a pivotal role in maintaining the day-to-day operations of a busy prison. Your responsibilities include:
- Security and searches at the gate
- Managing deliveries and overseeing visitor supervision
- Monitoring phone calls and CCTV footage
- Escorting vehicles across prison grounds
- Handling both desk-based and physical tasks (e.g. lifting, carrying, walking)
This is a fast-paced, varied role combining administrative and manual duties in a dynamic environment.
Why This Could Be You
No formal qualifications are required, but this position is ideal if you thrive in high-pressure scenarios and can:
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- Communicate effectively
- Stay calm under stress
- Make sound judgments with common sense
- Collaborate as a strong team player
Working across shifts (including nights and weekends), your contributions will directly support prison safety and operational efficiency.
What You’ll Achieve
-making a meaningful impact by supporting daily operations that protect the public and help rehabilitate individuals.
While interaction with prisoners may be limited, this role offers deeper insight into prison systems. It may also serve as a stepping stone to progression paths, including the OSG-to-Prison Officer conversion scheme.
What We Offer
Training & Growth
Comprehensive on-the-job training with opportunities for advancement through apprenticeships and civil service pathways.
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Benefits
- Pay Structure: Base salary + performance bonuses.
- Leave Entitlements:
- 25 days annual leave initially (gradually increasing to 30 days after 10 years).
- 9 days for bank holidays, public holidays, and privilege days (pro-rated).
- Professional Development:
- Paid Level 2 Apprenticeship in Customer Service to sharpen core workplace skills.
- Civil Service Pension Scheme – Attractive retirement benefits.
- Additional Perks:
- Season ticket loans for public transport
- Retail discounts
- Employee Assistance Programme (confidential support services)
- Cycle to Work scheme
Ready for a career that challenges you and makes a difference? Apply now to join a team where role starts like this one often lead to remarkable opportunities.
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