HM Prison and Probation Service (HMPPS)
Prison Support - HMP Grendon and Spring Hill
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Prison Support Role
Location
HMP Grendon/Springhill
Salary
£29,432
Employer
His Majesty’s Prison and Probation Service
An Extraordinary Job. Done by Someone Like You.
As an Operational Support Grade, you will play a key part in supporting the day-to-day operations of a busy prison.
Key Responsibilities
- Security and visitor searches at the gate
- Managing deliveries and supervising visitors
- Monitoring phone calls and CCTV
- Escorting vehicles across the prison grounds
- Balancing desk duties with physical tasks, including lifting, carrying, and walking
- Shift work, including weekends and night shifts
You: A Good Fit for the Role?
No formal qualifications are required, but the right candidate will:
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- Be an excellent communicator
- Stay calm under pressure
- This fast-paced role requires good judgment, common sense, and teamwork.
- Makes a meaningful impact by supporting vital day-to-day prison functions.
Career Growth
- No direct prisoner contact (though some interaction may occur, depending on the prison).
- Benefits from experience that can lead to:
- Prisons with higher Department placements
- Other prison roles, including the OSG-to-Prison Officer conversion scheme.
Join The Prison Service
Requirements:
- Hold a full, valid UK driving licence (vehicles form part of the role).
Why Become an Operational Support (OSG)?
Opportunities for Progression & Development
- Completing the Civil Service apprenticeship in customer service (paid).
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Rewarding Perks
Annual Leave:
- 25 days on appointment
- Rises to 30 days after 10 years’ service
- Banked on a pro-rata basis
Bank Holidays & Privilege Leave:
- 9 days cover public and privilege holidays
Supportive Workplace Benefits:
- Civil Service pension scheme (generous)
- Season ticket loans
- Retail discounts
- Employee Assistance Programme
- Cycle to Work scheme
A Meaningful Career
Bring a sense of fulfillment, helping keep communities safe. Your skills mold while you support vital reforms for social change.
Now you have all the facts—apply.
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