HM Prison and Probation Service (HMPPS)
Prison Support - HMP Grendon and Spring Hill
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Prison Support - HMP Grendon and Spring Hill
Prison Support (Operational Support Grade) Role
About the Role
HMP Grendon/Springhill
Salary: £29,432
Employer: His Majesty’s Prison and Probation Service
An extraordinary job. Done by someone like you.
As an Operational Support Grade (OSG), you will play a key part in supporting the day-to-day running of a busy prison. Your responsibilities include:
- Security and searches at the gate
- Managing deliveries
- Supervising visitors
- Monitoring phone calls and CCTV
This varied and active role involves a mix of:
- Desk-based tasks
- Physical duties: lifting, carrying and escorting vehicles across the prison grounds
About You
Minimal experience is required for this role, but key qualities include:
- Strong communication skills
- Ability to stay calm under pressure
- Good judgement and common sense
- Strong ability to work as part of a team
- Friendly and professional demeanour
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Additional Requirements
- Ability to work diverse shifts, including weekends and nights
- A valid full UK driving licence is mandatory
An Extraordinary Workplace — Impacting Lives
By supporting the daily operations of a prison, you will:
- Contribute to public safety
- Gain valuable knowledge of prison operations
- Have the opportunity to progress into other roles in HM Prison and Probation Service
Limited prisoner interaction is required, though occasional engagement may be necessary depending on assigned prison.
Training and Development
Get help with your application
Your very own career expert that helps elevate your application to the next level.
- Access to training programs
- Opportunities for progression and career advancement, including potential to apply for the OSG to Prison Officer conversion scheme
What You’ll Get
Base pay: £29,432
Additional benefits:
- Leave: 25 days on appointment (increasing to 30 days after 10 years’ service), calculated pro-rata.
- Additional paid holidays: 9 days of bank, public, and privilege holidays.
- Paid apprenticehips: Access to a Level 2 apprenticeship in customer service.
- Pension scheme: Participation in the Civil Service pension scheme.
- Additional perks:
- Season ticket loan
- Retail discounts
- Employee Assistance Programme
- Cycle to Work Scheme
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