HM Prison and Probation Service (HMPPS)
Prison Support - HMP Grendon and Spring Hill
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Prison Support - HMP Grendon and Spring Hill
Operational Support Grade (OSG) – HMP Grendon/Springhill
Salary: £29,432
Employer: His Majesty’s Prison and Probation Service
About the Role
An extraordinary job done by someone like you.
As an Operational Support Grade, you will play a crucial role in supporting the daily operations of a busy prison. Working as part of a supportive team, you’ll handle diverse tasks including:
- Conducting security checks and searches at the gate
- Managing deliveries
- Supervising visitors
- Monitoring phone calls and CCTV
- Escorting vehicles across prison grounds and a variety of physical tasks (including lifting, carrying, and walking during shift duties)
This role combines desk-based work with hands-on activities in a fast-paced environment.
Someone Like You?
No formal qualifications required—just the right personality and skills for this challenging yet rewarding role:
- Strong communication skills
- Ability to remain calm under pressure
- Good judgement, common sense, and teamwork ability
- Willingness to adapt to a variety of duties and uncompromising bonnes fides
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Shift & Driving Requirements
- Must work adaptable shifts, including weekends and nights
- Driving duties are essential—a full, valid UK driving licence is mandatory for this role at HMP Grendon and HMP Springhill.
The Difference You Make
Your work ensures the prison operates safely and efficiently, supporting the rehabilitation of prisoners while protection the public.
Your limited contact with prisoners means management is focused on indirect but vital support. You’ll gain deep insights into prison operations—great knowledge to build a rewarding career behind bars.
The OSG role offers progression opportunities, including:
- Moving into other prison jobs
- eligibility to apply for the OSG to Prison Officer conversion scheme.
What You’ll Receive
Training & Development
- Extensive training to equip you for success within the role and potential future careers.
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Compensation & Benefits
- Base pay+: £29,432
- Annual leave: 25 days on appointment, rising to 30 days after 10 years (calculated pro-rata)**
- Holidays: 9 days bank, public and privilege leave
- Skill Development: Paid Level 2 Apprenticeship in Customer Service
- Pension access: Generous Civil Service scheme
- Additional benefits:
- Season ticket loans
- Retail discounts
- Employee Assistance Programme
- Cycle to Work scheme
Start Your Extraordinary Career
If you thrive in a varied, team-based role and want to play a vital part in supporting public safety and rehabilitation efforts, apply today! This could be the beginning of a meaningful and progressive career with opportunities to grow within one of the UK’s most challenging and rewarding institutions.
To apply: [Check for publicly listed application instructions or use official recruitment portal.]
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