HM Prison and Probation Service (HMPPS)
Prison Support - HMP Grendon and Springhill
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Prison Support - HMP Grendon and Springhill
Prison Support Role – Operational Support Grade (OSG)
Role Overview
Location: HMP Grendon/Springhill Salary: £29,432 Employer: His Majesty’s Prison and Probation Service
An Extraordinary Job – Done by Someone Like You
As an Operational Support Grade (OSG), you will contribute significantly to the smooth, daily running of a busy prison. Your responsibilities will include a diverse range of essential tasks:
- Conducting security and searches at the gate
- Managing deliveries and goods
- Supervising prisoner visitors
- Monitoring phone calls and CCTV
- Supporting with desk-based duties
- Participating in physical tasks, such as:
- Lifting and carrying equipment
- Escorting prisoners in vehicles across prison grounds
This role offers a fast-paced, varied, and active environment where organisation, adaptability, and teamwork are key.
Do You Have What It Takes?
No formal qualifications are required for this opportunity. Instead, the role is ideal for individuals with:
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- Strong communication skills
- The ability to stay calm under pressure
- Good judgement and common sense
- A collaborative attitude and willingness to be part of a supportive team
Working across a wide range of shifts—including weekends and nights—you will keep operations running seamlessly.
A Key Requirement: Driving Duties
Driving is a core part of the OSG role at HMP Grendon and HMP Springhill. Candidates must hold a full, valid UK driving licence.
An Opportunity to Make a Difference
This unique role allows you to:
- Protect the public and support vital work within prisons
- Gain in-depth knowledge of prison operations
- Have opportunities for career progression, including conversion into a prison officer role via the OSG to Prison Officer Training Scheme
While your primary role involves administrative and logistical support, minimal direct prisoner contact is usually required (interaction may occasionally occur, depending on the prison).
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What You’ll Get from HM Prison and Probation Service
Training & Development
- Comprehensive training to prepare you for the role
- Clear paths for career progression and development
Additional Benefits (On Top of Your Base Pay)
- 25 days of annual leave upon joining (increasing to 30 days after 10 years’ service)
- 9 days of bank, public, and privilege holidays
- A fully paid Level 2 apprenticeship in customer service
- Access to a generous Civil Service pension scheme
- Employee perks including:
- Season ticket loans
- Retail discounts
- Employee Assistance Programme
- Cycle to Work Scheme
The Next Step: Apply Today
If this role aligns with your strengths, apply now! Be part of an operation that makes a real difference.
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