HM Prison and Probation Service (HMPPS)
Prison Support - HMP Grendon and Springhill
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Prison Support - HMP Grendon and Springhill
Prison Support Role - Operational Support Grade (OSG)
About the Location
HMP Grendon HMP Springhill
Salary & Employer
£29,432 per annum His Majesty’s Prison and Probation Service
About the Role
An extraordinary job done by someone with the right attitude. As an Operational Support Grade (OSG), you’ll play a crucial role in ensuring the seamless day-to-day operation of a busy prison.
Your responsibilities will include:
- Security and searches at prison entry points
- Managing prisoner deliveries
- Supervising visitors and enforcing urinary policies
- Monitoring telephone calls and CCTV footage
- Escorting and transporting individuals across prison grounds
- Alternating between desk-based tasks and physical duties (e.g., lifting, carrying, escorting via vehicle)
This role requires varied attendance, including weekend and night shifts, where you’ll need reliability and adaptability to ensure continuous operations.
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Driving is an essential component of this role — a valid full UK driving licence is mandatory.
About You
This opportunity is made to fit someone like you:
✅ No formal qualifications required ✅ Strong communication skills to liaise with staff, prisoners, and external personnel ✅ Ability to remain calm under pressure in a fast-paced environment ✅ Good judgement and common sense in decision-making ✅ Strong team player mindset to work effectively within a multidisciplinary team
You’re looking for:
- A meaningful career that makes a difference, offering security, independence, and long-term development.
- Minimal direct interaction with prisoners, while still playing a critical role in prison security and operations.
- The opportunity to gain valuable experience in prison administration, which could lead to further career progression—including the OSG to Prison Officer conversion scheme.
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Benefits
Salary & Structure
- Competitive base pay of £29,432 per annum
Leave and Holidays
- 25 days annual leave (pro-rata), increasing to 30 days after 10 years’ service
- 9 guaranteed paid days off for bank, public, and privilege holidays
Training & Development
- Access to a paid Level 2 Apprenticeship in Customer Service
Pension & Financial Benefits
- Eligibility for the generous Civil Service pension scheme
- Season ticket loans and retail discounts
Employee Support Schemes
- Employee Assistance Programme (EAP) for wellbeing and work-life balance support
- Cycle to Work scheme to promote healthier commuting options
This role offers far more than a job—it offers growth, stability, and meaningful impact. Apply now if this is you.
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