HM Prison and Probation Service (HMPPS)
Prison Support - HMP Grendon and Springhill
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Prison Support - HMP Grendon and Springhill
Prison Support Role
Location
HMP Grendon/Springhill
Position Type
Operational Support Grade
Salary
£29,432
Employer
His Majesty’s Prison and Probation Service
About the Role
An extraordinary job. Done by someone like you.
As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. Your responsibilities will include a mix of tasks:
- Security and searches at the gate
- Managing deliveries
- Supervising visitors
- Monitoring phone calls and CCTV operations
- Assistance with escort duties (including lifting, carrying, and walking to escort vehicles within the prison grounds)
This is a varied and active role combining desk-based duties with more physical tasks.
Someone Like You
This role requires no formal qualifications, but successful candidates typically:
- Are strong communicators
- Stay calm under pressure
- Have good judgement and common sense
- Are great team players
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Since this is a fast-paced environment, resilience, adaptability, and an ability to work flexibly are highly valued.
Working Conditions
As an Operational Support Grade, you will work across a diversity of shifts, including:
- Weekend shifts
- Night shifts
Additionally, driving duties are an essential part of the role at HMP Grendon and HMP Springhill. Therefore, you must hold a full, valid UK driving licence.
An Extraordinary Role
This unique career offers opportunities to:
- Protect the public
- Make a tangible impact on lives by supporting vital daily work inside our prisons
Unlike prison officers, direct contact with prisoners is limited, though occasional interaction may arise depending on the specific prison.
However, this role allows you to:
Get help with your application
Your very own career expert that helps elevate your application to the next level.
- Gain significant knowledge of prison operations
- Progress into other prison-based positions
- Apply for Operational Support Grade to Prison Officer conversion schemes
What You Can Expect From Us
Support and Development
- Thorough training provided
- Opportunities for progression and skill enhancement
Benefits Package
- Annual Leave:
- 25 days upon appointment, increasing to 30 days after 10 years’ service (calculated on a pro-rata basis)
- Bank and Public Holidays: 9 days’ leave
- Career Development: Access to a paid Level 2 Customer Service Apprenticeship
- Pension: Generous Civil Service pension scheme
- Additional Perks:
- Season ticket loans
- Retail discounts
- Employee Assistance Programme (EAP)
- Cycle to Work scheme
If this sounds like you, apply now.
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