HM Prison and Probation Service (HMPPS)
Prison Support - HMP Isle of Wight
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Prison Support Role – Operational Support Grade
Location: HMP Isle of Wight Salary: £29,432
Employer: His Majesty’s Prison and Probation Service
About the Role
An extraordinary opportunity in a vital job, performed by someone like you.
As an Operational Support Grade (OSG), you will be a key part of maintaining the day-to-day operations of a busy prison. Your responsibilities may include:
- Supporting security at the gate
- Conducting searches
- Managing deliveries
- Supervising visitors
- Monitoring phone calls and CCTV
- Conducting escort duties across the prison grounds
This role combines desk-based tasks with physical work, including:
- Lifting and carrying
- Walking to escort vehicles
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Essential to the role: Candidates must hold a full, valid UK driving licence.
Who You Are
This role is ideal if you:
- Are a strong communicator who can remain calm under pressure
- Have good judgement and common sense
- Are a great team player
- Thrive in a fast-paced environment
No formal qualifications are required, but the right attitude and skills make all the difference.
What You’ll Do
As an OSG, you’ll work across a variety of shifts, including weekends and night shifts, ensuring smooth prison operations.
Unlike prison officers, your contact with prisoners is limited, although occasional interaction may occur depending on the setting.
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Your very own career expert that helps elevate your application to the next level.
This role provides:
- Deep insight into prison operations
- ** Career progression opportunities**, including potential conversion to Prison Officer status
What We Offer You
Training & Development
- Comprehensive training programme
Benefits
- Annual leave: 25 days initially, increasing to 30 days after 10 years’ service (pro-rata)
- Additional leave: 9 days for bank holidays and privileged absence
- Access to a paid Level 2 apprenticeship in customer service
- Civil Service pension scheme
- Cycle to Work scheme
- Season ticket loan
- Employee Assistance Programme (EAP)
- Retail discount access
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