University Hospital Southampton NHS FT
Private Patient & Overseas
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Private Patient & Overseas
Job Description: Private Patient & Overseas Billing Co-ordinator
Job Overview
University Hospital Southampton NHS Foundation Trust invites applications for a fantastic role in our billing team within the Private Patient & Overseas department.
About the Role
As a Private Patient & Overseas Billing Co-ordinator, you will play a critical role in ensuring invoices are processed accurately and timely, supporting the wider Commercial Team.
Your responsibilities include:
- Working closely with colleagues, clinical staff, and stakeholders to resolve any invoicing issues
- Helping maintain smooth financial processes through proactive troubleshooting and collaboration
Main Duties and Responsibilities
Administrative & Analytical Tasks
- Run daily and monthly reports and perform simple analytics on spreadsheets
- Manipulate raw data to create structured and understandable reports for decision-making
- Ensure data integrity and clarity for use by the wider team
Financial & Operational Responsibilities
- Maintain attention to detail when processing mixed task loads under stricted timelines
- Support account processing, often under pressure while adhering to stringent deadlines
Working for University Hospital Southampton NHS Foundation Trust
- Work Environment & Organisation: We are one of England’s largest acute teaching trusts, offering comprehensive learning and development opportunities to support your professional growth.
- Location Advantages: Based on the south coast of England, with international airport access and direct rail links to London. Benefit from proximity to iconic landscapes like the New Forest, South Downs, and Jurassic Coast.
- Flexibility & Support: Committed to providing a flexible working environment to accommodate work-life balance, family needs, or personal development goals.
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Technological & Cultural Commitment
- We value skilled use of technology as central to efficient time management and innovation.
- Personalisation Matters: Your recruitment application should showcase unique skills and career achievements. Avoid relying entirely on generic or AI-generated content—tailor it to reflect your specific experience.
Values and Diversity
At UHS, we champion individuality and prioritise an inclusive, anti-racist environment where everyone feels valued and empowered.
We are a diverse, inclusive team, dedicated to:
- Ensuring accessibility for all backgrounds, identities, and experiences
- Building a healthcare community where everyone belongs and can thrive
Detailed Job Description
Core Responsibilities
- Budgetary planning and reconciliation of private/overseas interactions
- Interface with financial systems for managing forecasting, variances, and costings
- Act as a contact point for inquiries within the billing process
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Qualifications, Knowledge & Experience
Essential Criteria
- 5 GCSEs (or equivalent) at grades A–C, including English and Maths.
- A Finance, IT or Business Administration qualification to Level 4 (e.g., AAT Technician) or equivalent knowledge/experience.
- Intermediate Excel proficiency, including pivot tables, and MS Access databases.
- Experience in:
- Producing performance management information or financial reports
- Data manipulation, statistical, interpretive, and analytical skills with complex datasets
- Working in finance roles, including raising invoices via financial systems
Desirable Criteria
- Preference for applicants with:
- NHS experience
- Advanced Excel skills
- Knowledge of medical insurance processes
- Understanding of UHS’ private patient and overseas billing systems
Trust Values and Behaviours
Essential Criteria
- Patients First – Prioritise patient-centred decision-making.
- Always Improving – Actively seek ways to innovate and enhance processes.
- Working Together – Collaborate effectively across teams and functions.
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