Deloitte
Proactive Resilience Product Owner
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Role: Proactive Resilience Product Owner
Location: Sheffield – office presence required
Start Date: August 2026
End Date: 6-12 Months
Daily Rate: Inside IR35
Payroll provider – Rockford Payroll Info for Contingent Workers – Rockford Pay
This is an exciting opportunity to join Deloitte Operations for an engagement with one of our clients.
The Role
Own and evolve a Proactive Resilience product/capability that anticipates, prevents, and mitigates technology and service disruption. You’ll translate resilience outcomes (availability, recoverability, performance, operational readiness) into a clear product roadmap, measurable value, and repeatable adoption across platforms and teams.
Key Responsibilities
Product strategy & roadmap
- Define product vision, target users, and a prioritised roadmap aligned to business services.
- Maintain a clear backlog of resilience features
Outcome-driven delivery
- Set OKRs/KPIs for proactive resilience
- Maintain a Community of Practice to surface potential resilience improvements, maintained and prioritised via a backlog
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Resilience-by-design
- Embed resilience enhancements into SDLC and change processes (non-functional requirements, release readiness, operational acceptance).
- Champion practices such as chaos engineering, game days, fault injection, capacity and performance testing, and DR readiness.
Observability & insights
- Partner with monitoring/observability teams to improve telemetry, alert quality, and actionable dashboards
- Use data to identify systemic risks, recurring failure modes, and “top offenders” across services
Automation & operational excellence
- Prioritise automation for detection, triage, and remediation
Stakeholder Management
- Align engineering, operations, architecture, risk, and business stakeholders on resilience priorities
- Communicate progress and risk clearly to senior leadership; manage dependencies and delivery risks
Governance & controls
- Ensure the product supports relevant operational resilience expectations (e.g., impact tolerances, testing evidence, auditability)
- Maintain documentation, controls evidence, and reporting suitable for risk and assurance audiences
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Required
Experience & Skills Required
- Product ownership/management experience in platform, SRE, or operational resilience domains
- Operational Resilience
- SRE principles (SLO/SLI), incident/problem management, and service management
- Resilience patterns (redundancy, graceful degradation)
- DR/BCP concepts (RTO/RPO), high availability, and dependency management
- Data-driven decision-making: ability to use incident, change, and telemetry data to prioritise
- Agile delivery expertise (Scrum/Kanban), backlog management, and stakeholder communication
Desirable
- Familiarity with resilience patterns and platform engineering
- Experience running game days/chaos experiments and translating findings into engineering work
- Financial services experience and comfort working with risk, compliance, and audit partners
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