Dignity Group
Probate Case Handler
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Probate Case Handler
Senior Probate Solicitor | Maidenhead (Hybrid) | Up to £60,000 per annum
The Opportunity
Full-time, Permanent | Join the UK’s fastest-growing probate business At Dignity Legal Services (formerly Farewill Probate), we’re reshaping the probate industry through a combination of technology, compassion, and legal expertise.
Growing from a team of 2 to 32 in just 12 months, we’re far from done—this is a moment to build something transformative, not just participate in it.
Why This Role Differs
Unlike traditional law firms burdened by legacy systems, we adopt a fully modern approach—investing in tech and smarter workflows to remove bureaucracy so our team can focus on what truly matters: exceptional service at scale.
Key Responsibilities
You’ll play a core role in end-to-end probate delivery, collaborating with:
- Product & tech teams to innovate service delivery.
- Operations to refine processes for efficiency growth.
- Clients, escalation management, and internal mentorship.
Core Tasks Include
- Managing complex probate and estate administration (from simple to high-value).
- Direct client communications (expectations, empathy, and seamless delivery).
- Legal drafting (inheritance tax forms (IHT), grant applications, estate accounts).
- Ensuring SRA compliance and adherence to internal governance.
- Supervising apprentices, paralegals, and administrators.
- Driving process improvements, including adopting legal-tech and AI solutions.
- Leadership role in cross-departmental projects and client escalations.
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What We’re Looking For
A qualified Solicitor, Paralegal, or Chartered Legal Executive with:
- Robust probate experience—comfortable handling complexity independently.
- A balance of confidence and empathy, understanding the emotional weight of family crises.
- Passion for scale and progress—motivated by real-world leadership stakes.
If you’re someone who thrives on being part of change—preferably dispersed across governance, technology, and compassion—we’d love to hear from you.
Benefits
- Up to £60,000 annually (dependent on experience).
- 25 days holiday plus bank holidays.
- Pension & £2 life assurance in lieu.
- Hybrid flexible working (3 days at our Maidenhead office).
- Clear career paths with strong mentorship. -The chance to transform the probate experience for families navigating grief.
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About Dignity
From funerals to estates, we’ve made it our mission to transform how society manages end-of-life care—with warmth and efficiency.
Since 1826, Dignity has served over 570 locations and 200+ crematoria. Our recent merger with Farewill Probate means we’re building the country’s national end-of-life company—a digital leader dedicated to offering advocacy + guidance before, during, and after death.
We’re 4,000 people strong, all committed to a vision: Care for families with compassion.
Policy Statements
- FCA Compliance: Some roles require enhanced checks.
- Equality & Inclusion: We champion diversity—applicants from all backgrounds are welcome. If you have requirements to ease the application process, please let us know.
- Agency Submissions: Direct candidates only; no fees apply.
Note: Application deadlines may close or extend based on volume—apply early!
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