HM Prison and Probation Service
Probation Service Officer - Advance into Justice - National (Ref: 16895)

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Probation Service Officer - Advance into Justice - National (Ref: 16895)
Probation Services Officer – Fixed Term (24 Months)
Location Preferences
- East Midlands (England), East of England, London (region), North East England
- North West England, South East England, South West England, Wales
- West Midlands (England), Yorkshire and the Humber
Eligibility for Advance into Justice Scheme
This role is open to the following groups under the Advance into Justice Scheme:
- Armed Forces service leavers within their resettlement period and due to leave within 18 months
- Veterans of the Armed Forces
- Spouses or civil partners of Armed Forces service leavers or veterans (where the partner is currently serving or was discharged within the last 12 months).
- Armed Forces Reservists
This is a fixed-term role for 24 months.
Job Summary
Job Title: Probation Services Officer Department: HM Prison and Probation Service (HMPPS)
Helping society by managing offenders and providing enablement support to change lives while safeguarding the public. Role includes assessments, sentence supervision, risk management, and offender casework.
About the Role
Key Responsibilities
The Probation Services Officer plays a vital role in managing medium and lower-risk offenders on probation before or after sentence. Key responsibilities include:
- Assessing and implementing sentences following service procedures.
- Case management involving risk evaluation, psychological insights, and community safety considerations.
- Supporting offenders with:
- Practical advice (housing, employment, substance misuse).
- Emotional and social integration.
- Producing clear, professional reports for courts, agencies, and supervision.
- Collaborating with courts, social services, police, and other justice sector agencies.
Essential Requirements for Success
- Empathetic & Resilient – Ability to engage with offenders, comprehend diverse socio-economic backgrounds, and respond constructively.
- Excellent Communication – Written and verbal. Reports must be clear, accurate, concise, and submitted per deadlines.
- Organisational Skills – Managing a caseload on sometimes tight deadlines.
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About You
We value personal qualities over formal qualifications.
- Ideal applicants have experience—or strong inclination working with individuals dealing with:
- Social challenges.
- Personal struggles (e.g., mentoring, advocacy, social work, healthcare roles).
- Good writing ability is non-negotiable.
No Degree Required
Your commonsense, adaptability, and problem-solving skills are prioritised.
Pay & Benefits
Starting Salary: £28,064 (p.a.)
- Pro Rata for part-time roles.
- Career growth via the Competency-Based Framework (CBF), offering annual pay progression as competences develop.
- Civil Service Pay Review annually increases band pay ranges.
Additional Benefits
- Flexible working options to balance professional and personal life.
- Civil Service Pension with an employer contribution of 28.97%.
- Diverse opportunities for upskilling including:
- Leadership training.
- Professional qualifications.
- Annual leave and public holidays.
The Recruitment Process
Applicant Selection Criteria
We assess against the following CNM 3 Behaviours (Civil Service Norms and Values):
✔ Delivering At Pace ✔ Managing Quality Service ✔ Working Together ✔ Communicating & Influencing ✔ Developing Self & Others ✔ Making Effective Decisions
Application Process
- Short Civil Service Behaviours & Experience-based questions form.
- Assessment stages limited (with only high-volume volumes requiring prioritised behaviour review).
- Note: No progress guarantees.
About the Probation Service
Mission
"Manage offenders in the community, protect the public, and support offenders to reform their lives."


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30-Second Role Snapshot
Making a meaningful impact through:
- Listening patiently, but challenging productively.
- Casework focusing on community reintegration.
- Court collaboration in risk assessment & mitigation.
Training & Development
- New entrants (up to permanent level) undergo tailored on-the-job coaching.
- Strong focus on Career Progression Pathways for retention.
- Rostering flexibility across England/Wales if active business needs arise.
Security & Right to Work
- Must pass enhanced DBS checks.
- Right to Work in the UK is mandatory.
Skilled Worker Visa Update
HM Prison and Probation Service cannot sponsor new Skilled Worker visa applications effective 22 July 2025.
Eligible candidates must have held a Skilled Worker Visa prior to 22 July 2025 for continued consideration.
Location Flexibility
Offers will be granted once initial applications progress past selection.
About the Civil Service
- Open Meritocracy: Values diversity, equality, and inclusion—explore disability schemes for machine-vetted applications.
- Pro luchar الآثار الأكبر على الحسابات to not be disadvantaged while undergoing recruitment.
Civil Service Code & Dignity at Work
The mandatory Civil Service Code sets ethical/cultural expectations: Orburing fax-billetary confidentialisation: Citizen expectations prioritise integrity and professional introspection.
For further information, visit https://www.gov.uk/government/publications/nationality-rules.
Contact: For recruitment inquiries:
Email: moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
Telephone: 0845 241 5358
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