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Process Engineer – JINGDONG Logistics
Who We Are
At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider. Our expertise spans automation, smart fulfilment, and data intelligence, enabling seamless end-to-end logistics services—from warehousing and transportation to last-mile delivery, bulky items logistics, cold chain, and cross-border operations.
Our Global Reach:
- Powering an extensive logistics infrastructure—3,600+ warehouses across 34 million sqm of space.
- Global Smart Supply Chain Network linking 130+ bonded and overseas warehouses across 23 countries, supported by brands like JoyLogistics and JoyExpress.
Learn more about JD Logistics: www.jingdonglogistics.com
What We Offer
Joining JD Logistics means shaping the future of global supply chain innovation:
- Work on smart warehousing, autonomous delivery, and cutting-edge technology.
- Competitive salary, flexible work environments, and a growth-focused culture.
- Collaborative, inclusive workplaces where teamwork thrives.
About The Team
Experience a dynamic and results-driven culture focused on collaboration, ownership, and operational excellence.
Job Summary
The Process Engineer will responsible for analysing, designing, and optimising operational processes to enhance efficiency, quality, and cost performance. This role collaborates closely with Operations, Planning, Quality, and Continuous Improvement teams to drive system-wide excavation through innovations, data insights, and streamlined workflows.
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Key Responsibilities
Process Improvement
- Conduct root cause analysis and implement corrective & preventive actions across workflows.
- Lead lean, Six Sigma, or Kaizen methodologies to eliminate inefficiencies.
- Develop and maintain Standard Operating Procedures (SOPs) and process documentation.
Data Analysis & Reporting
- Leverage operational data to identify performance gaps, trends, and optimisation opportunities.
- Create KPIs, dashboards, and data-driven reports for strategic decision-making.
- Perform time studies, capacity planning, and workflow analyses to quantify improvements.
Project Management
- Lead process improvement and operational project initiatives.
- Coordinate with cross-functional teams (Operations, IT, Finance, etc.) for seamless implementation.
- Manage project timelines, stakeholder communication, and ROI quantification.
Quality & Compliance
- Ensure adherence to regulatory standards, health & safety protocols, and JD Logistics norms.
- Participate in audits, process reviews, and quality management frameworks.
Training & Stakeholder Management
- Train operational teams and managers on new processes and best practices.
- Fosters strong relationships with Internal/External Stakeholders (vendors, suppliers, and partners).
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Requirements
Essential
- Bachelor’s degree in Industrial Engineering, Manufacturing Engineering, Supply Chain Management, or similar field.
- 2+ years of relevant experience in process engineering, operational excellence, or continuous improvement.
- Proficient in advanced Excel, data analysis tools, and process mapping methodologies.
- Strong analytical, problem-solving, and critical thinking skills.
- Excellent communication and stakeholder management abilities.
Desirable
- Lean Six Sigma Green Belt Certification.
- Experience in logistics, e-commerce, warehousing, or manufacturing environments.
- Familiarity with WMS, ERP, LMS, or operational management systems (e.g., Rabil, Infor, Oracle).
- Comfortable using Power BI, SQL-based reporting, or BI tools for advanced analytics.
Equal Opportunity Employer
JD Logistics is committed to building a diverse, inclusive workplace. We reserve the right to consider all candidates for every position without regard to:
- Race, color, religion, gender identity/expression, information, national origin
- Ability, age, veteran status, or any other protected characteristic.
[Apply now] *— Take the next step in your career!
JINGDONG Logistics – Empowering the Global Supply Chain.
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