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Process Operator
Process Operator
Location: Billingham (Home of McCoy's, Wheat Crunchies, Pom Bear and more) Work Type: On-site Schedule: Three-shift rotation, Monday to Friday (06:00am – 2:00pm, 2:00pm – 10:00pm, 10:00pm – 6:00am)
Join our snack-loving team! We’re looking for a Process Operator to join us at KP Snacks. If you’re ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you – this could be your next big move.
About the Role
As a Process Operator, you will have responsibility for running the plant and improving and sustaining results and standards for the equipment you own. You will do this by building your capability including focusing on breakthrough areas determined by highest levels of loss. You will use DMS such as centre lines, CILs (Clean, Inspect and Lubricate) and Defect Handling.
What’s in it for you?
We believe in rewarding our colleagues and helping them thrive. Here’s a flavour of what we offer:
- Competitive annual salary, plus KP Pension Plan with up to 7% matched contributions
- 25 days holiday, with the option to buy up to five additional days for more flexibility
- Comprehensive healthcare support including Health Cash Plan, Digital GP and Employee Assistance Programme
- KP4ME benefits platform with discounts, cashback, wellbeing tools and everyday savings
- Enhanced family-friendly policies to support colleagues at every stage of life
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What will you be doing?
- Take ownership of pellet plant equipment, driving performance improvements and building Autonomous Maintenance (AM) capability through the Equipment Owner Step Up Card process.
- Ensure smooth and efficient operations, working collaboratively with the team to manage start-ups, shutdowns, and changeovers, while continuously improving Centre Lines (CL) and Clean, Inspect, Lubricate (CIL) standards.
- Champion safety, quality, and hygiene, following all procedures to maintain a safe working environment, support zero-loss culture, and adhere to clean-as-you-go housekeeping standards.
- Identify and resolve issues at source, using basic engineering knowledge to fix defects, reduce waste and losses, and optimise energy usage across the line.
- Communicate effectively across shifts, ensuring clear handovers and alignment through the Shift Daily Direction Setting (SDDS) process to maintain consistent performance.
Who are we?
We’re KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love – from Hula Hoops to McCoy’s. In the UK, we’re a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We’re proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together.
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We’re committed to inclusion. We’re building a workplace where everyone belongs. If you don’t tick every box, we’d still love to hear from you – your unique perspective could be just what we need. And if there’s anything we can do to make the process easier for you, just let us know.
We’d love to hear from you if you can bring:
- Experience in manufacturing or the food industry is highly desirable, along with a good understanding of food safety (Level 2 certification beneficial, but training is provided).
- Strong mechanical skills and confidence using hand tools are essential, as this is a hands-on role.
- Good literacy, numeracy, and basic IT skills, including Outlook and Excel.
- Excellent communication skills with the ability to work on your own initiative and effectively prioritise tasks.
- A proactive and flexible team player, with a positive, approachable attitude and willingness to support a variety of daily tasks.
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