DHL Supply Chain
Process Standards Coordinator
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Process Standards Coordinator
Process Standards Coordinator
- Pay Rate: £35,000.00
- Grade: O
- Contract Type: Permanent (Full-Time)
- Shift Patterns: Monday to Friday (37.5 hrs)
- Mon–Thurs: 7am–3pm
- Fri: 7am–12:30pm
- Location: Birmingham, B92
About the Role
Think you know DHL? Think again! DHL Supply Chain is the world’s leading logistics company, shaping global supply chains and ensuring operations run smoothly. We’re now seeking a Process Standards Coordinator to join our team.
This pivotal role ensures our processes are consistently efficient, well-documented, and compliant across our operations.
Key Responsibilities
A typical day may involve:
-
Operational Documentation:
- Develop, write, and maintain high-quality operational work instructions that support consistent and efficient processes company-wide.
-
Training Standards & Auditing:
- Support and conduct training audits to ensure colleagues adhere to established procedures.
- Audit training materials to confirm compliance with internal quality requirements, regulatory expectations, and compliance standards.
-
Training Delivery:
- Design and deliver engaging, effective training sessions to equip colleagues with the confidence and skills needed for operational success.
-
Continuous Improvement:
- Identify gaps, risks, and opportunities for refining training content, documentation, and operational standards.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
-
Stakeholder Collaboration:
- Work closely with operational teams, quality leads, and management to align training and documentation with business needs.
-
Reporting & Record Management:
- Maintain accurate records of training activities, audits, and compliance checks.
- Provide clear, actionable reports to leadership.
Ideal Candidate Attributes
This role would suit individuals with:
-
Work Instruction Expertise:
- Ability to create, update, and maintain clear, accurate work instructions—critical for ensuring consistent operational performance.
-
Strong Communication Skills:
- Excellent written and verbal communication to explain processes effectively across all colleague levels.
-
Attention to Detail:
- High degree of accuracy and thoroughness in documenting operations, reviewing materials, and supporting audits.
-
Warehouse Operations Knowledge:
- Experience in a warehouse environment is beneficial, particularly for understanding workflows and processes.
-
Administration Experience:
- Essential qualifications in administrative tasks, including documentation control, record keeping, and process organisation.
-
Process-Focused Mindset:
- Comfortable working within structured procedures and advocating for continuous improvement.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
- Collaborative Approach:
- Strong teamwork skills to align training efforts with operational colleagues and management.
Why Join DHL?
-
Competitive Benefits Package:
- Generous pension scheme (8% employer contribution + 4% match from employee).
- Free confidential 24/7 GP consultations.
- Access to hundreds of retail and lifestyle discounts.
- Affordable loans, savings schemes, and free mortgage advice.
-
Career Growth & Development:
- Opportunities with a global leader in supply chain, spanning retail, automotive, healthcare, and more.
-
Diverse & Inclusive Workplace:
- A culture where everyone’s skills matter, and you can be your true self.
- Armed Forces Covenant support for veterans, validating experience and helping with career transitions.
-
Growth Opportunities:
- Explore future roles with DHL—your application may be considered for future positions if it’s shared with our talent pool (with your consent).
Note: Applications after 13 July 2026 will be added to the talent pool, but interviews may close before then due to volume. Apply as early as possible to maximise consideration.
Find out more about DHL Supply Chain careers!
#DSCUKICF
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills