Intact Insurance UK
Procurement - Centre of Excellence Manager
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Procurement - Centre of Excellence Manager
Senior Procurement Director - Intact Insurance
Shape the future
Intact Insurance is the new name for RSA in the UK, Ireland, and across Europe. It’s a new way of doing business focused on making insurance simpler, faster, and more responsive. Backed by global expertise, Intact is committed to helping people, businesses, and society prosper in good times and understand resilience in challenging ones. When you join the Intact team, you’re not just taking a job—you’re stepping into a career where you can make a meaningful impact.
About the Role
Shape the future of procurement at Intact UK by enabling consistent, compliant, and efficient delivery. As the gateway for how procurement operates, you will provide the guidance and oversight that allows strategic teams to focus on value, supplier outcomes, and risk management, while ensuring a high-quality experience.
Your Impact
In this pivotal role, you will:
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Design the future of procurement operations by:
- Driving the operating model that drives procurement ways of working
- Establishing governance and direction
- Guaranteeing policies and frameworks remain clear, proportionate, and consistently adopted across sourcing, buying, and categories
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Orchestrate and elevate demand by:
- Developing and setting operating rhythms
- Refining the intake and triage of requests, prioritising effectively
- Managing demand volumes, throughput, and operational constraints
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Lead buying enablement and transactional delivery:
- Overseeing procure-to-pay processes and ensuring compliance
- Enforcing approved buying channels and managing supplier onboarding seamlessly
- Maintaining strict separation between sourcing and transactional buying functions
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Own and optimise procurement systems and data:
- Ensuring tools and processes support policy adherence
- Providing high-quality insights for decision-making
- Delivering operational excellence through clear data reporting
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Drive AI and automation strategy:
- Setting direction for transformative digital investments
- Aligning automation and AI with governance and risk controls
- Realising benefits and continuous improvements to enhance efficiencies
Requirements
To excel in this leadership role, you will bring:
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Deep expertise in procurement operations or transformation within the financial services or regulated industries, with a demonstrated understanding of controlled environments for consistent and compliant execution.
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Proven design and governance skills in aligning procurement frameworks, policies, and operating models with business goals— **/ ensuring strategic efficiency, compliance, and value-delivery / **.
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Leadership in high-transactional areas, including procurement systems transition, buyer enablement, or procure-to-pay functions.
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Knowledge and experience with procurement platforms, robust data infrastructure, and automation frameworks, to ensure controlled yet effective transformation.
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Experience shaping AI or digital strategy, balancing innovation with risk and governance.
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An unwavering governance and risk ethos, coupled with the ability to deliver structured control that don’t stifle operational nimbleness.
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Skilled stakeholder manager with honed communication and direct leadership experience at senior levels, coupled with championing change across complex organisations.
Benefits and Culture
Joining Intact means combining meaningful impact with tangible support. As a permanent member of the team, you’ll access:
- Competitive annual discretionary bonus
- Up to 11% pension contributions
- Hybrid working, flexible hours, and adaptable schedules
- 25 days annual leave + bank holidays + buy/sell options for leave flexibility
- Access to a virtual GP, health, and wellbeing support
- Focused career development and mentorship programs
- Diversity. Equity. Inclusion—we proudly foster a culture where everyone is celebrated, valued, and empowered to thrive
At Intact, we embrace individuality and are equipped to support flexible working options, such as job shares or reduced hours, to honour diverse needs. If your preferences align with a majority of but not all essential criteria, we’d still welcome your application.
As an Equal Opportunity and Disability Confident employer, we actively ensure fair consideration for all applicants. If any interview adjustments are required, we are here to support and facilitate this.
Let’s explore how this role means you can build your next step at Intact. Apply now.
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