Intact Insurance UK
Procurement - Governance Delivery Excellence Manager
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Procurement - Governance Delivery Excellence Manager
Senior Procurement Operations Transformation Leader - Permanent Role
Intact Insurance is the new name for RSA in the UK, Ireland, and across Europe. It’s a new name and a new way to do business. Backed by global expertise and a commitment to service that feels different, we’re focused on making insurance simpler, faster, and more responsive.
Shape the future
We’re leading a transformation in insurance, helping people, businesses, and society prosper in good times and be resilient in bad times. When you join us, you’re not just taking a job—you’re stepping into a career where you can make a real difference.
Grow with us
We’re customer-driven, community-focused, and committed to helping our people grow. Whether you’re early in your journey or bringing years of experience, we’ll support you with the tools, flexibility, and opportunities to thrive.
about the role
You will shape how Procurement delivers across Intact UK, creating clarity, consistency, and confidence in how work gets done. By setting direction for governance, processes, and enabling capabilities, your work ensures that Procurement:
- Operates effectively
- Supports better decision-making
- Delivers excellent outcomes for the business
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You will create conditions that allow colleagues to focus on strategic value while maintaining a well-controlled and efficient delivery.
your skills and experience
- Experience in procurement, procurement operations, or transformation roles, specifically within financial services or similarly regulated environments.
- Proven experience designing and governing:
- Procurement policies
- Frameworks
- Operating models
- Senior leadership experience overseeing:
- Procurement enablement
- Buying functions
- Procure-to-pay processes
- Shared service functions
- Depth of understanding in procurement systems, data, reporting, and automation.
- Experience setting direction for:
- AI or digital enablement in controlled environments
- Governance and risk management
- Balancing control, efficiency, and usability
- Exceptional stakeholder management and communication skills, with experience:
- Leading change
- Embedding new ways of working
why joining us?
Being part of our team means bringing your best self to work daily. Here’s what you can expect as a permanent team member:
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- Annual discretionary bonus
- Up to 11% pension contributions
- Hybrid working
- 25 days annual leave plus bank holidays (+ buy/sell options)
- Health & wellbeing support + virtual GP
- Career development and mentoring
- Inclusive culture with employee networks
- Share investment options
our DEI commitment
We celebrate individuality and believe our differences make us stronger. We foster a culture where everyone feels:
- Respected
- Valued
- Empowered to thrive
As an Equal Opportunity and Disability Confident Employer, we:
- Ensure fair consideration for all applicants.
- Offer interviews to disabled candidates who meet the essential criteria.
- Explore flexible working options, such as reduced hours or job shares, to support work–life balance.
Let’s explore how this role could meet your next career step. If your experience aligns with the core criteria, we’d still love to hear from you.
Need support during the process? Let us know—we’re here to help.
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