Category Management

• Own indirect and direct categories end-to-end across global locations; from intake and demand shaping to sourcing, contracting and vendor performance management.
• Develop and execute category strategies aligned to business objectives (cost, service quality, scalability, risk).
• Segment spend by sub-category, region, business unit and supplier to identify consolidation and standardisation opportunities.
• Maintain a forward pipeline of sourcing events and contract renewals.
• Deliver measurable savings and value (hard savings, cost avoidance, service improvements).

Sourcing & Procurement

• Lead competitive sourcing activities (RFx, e-auctions, single/sole-source justifications) for a wide range of products and services.
• Define scopes of work (SOWs), specifications and evaluation criteria with stakeholders to ensure standardised supplier comparisons.
• Establish preferred vendor lists and purchasing channels to simplify buying and improve compliance.

Vendor Relationship Management

• Build and maintain effective vendor relationships ensuring performance, responsiveness and continuous improvement.
• Define and track service performance measures (KPIs/SLAs) and conduct periodic vendor reviews.
• Drive remediation plans for underperformance, including root-cause analysis and corrective actions.

Contract Negotiation & Management

• Negotiate commercial terms: pricing, volume discounts, payment terms, indexation, termination rights, renewal clauses, and SLAs.
• Ensure contracts include appropriate governance: deliverables, acceptance criteria, confidentiality, data protection, IP, and audit rights.
• Manage contract lifecycle; renewals, amendments and scope changes, ensuring documentation is complete and audit ready.
• Business divestment support; contract separation, early termination negotiations, novation and transition service agreements. Working closely with internal stakeholders to minimise risk and avoid contract breaches.

Compliance, Risk & Governance

• Manage vendor risk: financial stability, criticality, HSE, cybersecurity, data privacy and continuity of service.
• Support vendor onboarding and due diligence requirements (as defined by governance), ensuring correct set up in relevant systems.

Stakeholder Collaboration

• Partner with internal stakeholders (IT, Facilities, Finance, HR, Marketing, Operations, EHS, Travel etc) to understand requirements and translate into sourcing strategies.
• Manage competing priorities across regions and functions.
• Provide clear communication on timelines, sourcing approach and decision rationale, managing stakeholder expectations.
• Engage and influence a wide range of stakeholders, including senior leaders.

Market Analysis

• Monitor market and vendor trends (rate inflation, capacity, regulatory shifts, emerging technologies).
• Benchmark pricing and service models across regions; maintain rate cards and cost baselines.

ESG & Sustainability

• Represent procurement on the ESG team; integrate sustainability objectives into procurement strategies and vendor management.
• Support vendor ESG assessments, sustainable sourcing initiatives and compliance with environmental and social governance standards.