Deliveroo
Procurement Manager - Operational Goods & Services (Indirects)
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Procurement Manager - Operational Goods & Services (Indirects)
Why Deliveroo?
When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour. But behind the scenes is the story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us.
We want to be the definitive food company – the app you go to any time you have a hunger pang. We are transforming the way people think about food. We are providing people with limitless access to different cuisines and restaurants, turning cooking from a chore to a choice, and giving people the freedom to eat what they want, when they want, where they want it.
About the Role
Procurement’s role is to support Deliveroo in the delivery of increased profit and growth through a well-managed and sustainable supplier base.
Reporting to the Head of Category, the role of Procurement Manager offers a rare opportunity to be a part of one of the fastest growing tech startups at a very exciting stage. You’ll be joining a team in early stages of maturity with big ambitions, already responsible for circa £650m of spend, and tasked with an ** Exec sponsored ‘Cost Out’ initiative** in 2026/27. Our Procurement team operates on a hybrid model, meaning you’ll be required to come into the office twice a week. Our office is located in London, specifically on Cannon Street.
Responsibilities
This is a Global role, operating from London HQ, and will involve multiple activities:
- Develop and execute procurement strategies to deliver value, cost savings, and operational efficiencies. Align these with broader business objectives to support Deliveroo’s growth and profitability.
- Manage key supplier relationships, including negotiating contracts to secure optimal terms. Drive continuous improvement and value creation through effective supplier performance management.
- Conduct supplier risk assessments, manage third-party risk, and develop mitigation strategies to protect Deliveroo from supply chain disruptions, financial instability, or regulatory issues.
- Lead strategic sourcing initiatives, including:
- Competitive bidding
- RFP/RFI processes
- Supplier selection based on robust evaluation criteria, such as cost, quality, risk, and innovation potential
- Establish and monitor supplier KPIs and SLAs, ensuring accountability and continuous improvement. Collaborate with suppliers to spot innovation and performance enhancements.
- Engage with internal stakeholders (such as Finance, Operations, Legal, and IT) to ensure alignment of procurement activities with broader business objectives.
- Negotiate, manage, and ensure contract compliance, full contract lifecycle management from inception to renewal or termination.
- Support ESG (Environmental, Social, and Governance) and sustainability initiatives by identifying sustainable procurement opportunities and promoting ethical sourcing.
- Identify procurement process improvements to drive efficiencies and leverage technology and digital tools for sourcing, risk management, and contract management.
- Analyse spend data, market trends, and supplier performance to inform procurement decisions. Provide regular reports on cost savings, supplier performance, and risk management.
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Requirements
- 5+ years of experience in procurement, with a proven track record of managing end-to-end procurement processes across various categories.
- A strategic mindset, with the ability to develop procurement strategies that align with business goals and drive cost savings, operational efficiencies, and long-term value.
- Strong negotiation and supplier management skills, with proven experience in negotiating with suppliers, building relationships, and ensuring continuous supplier performance improvement.
- A proactive, outcome-driven approach, including the ability to anticipate challenges, take initiative, and deliver procurement outcomes aligned with business objectives.
- Risk management expertise including conducting supplier risk assessments, managing third-party risks, and crafting risk mitigation strategies.
- Cross-functional collaboration skills, demonstrating competence in working with stakeholders across different departments (Finance, Legal, Operations) to align procurement strategies.
- Familiarity with procurement technologies (e.g., Coupa, Ariba, SAP) and digital procurement tools for improving processes and efficiencies.
- Data-driven decision-making: Strong analysis skills to interpret complex data and monitor performance metrics, guiding strategic procurement decisions.
- Commercial acumen, managing complex contracts, ensuring compliance, and delivering tangible value to Danette Frank’s Maureen Garcia McKinney business.
- Knowledge of ESG and sustainability practices and an ability to incorporate them into ethical sourcing.
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Preferred Qualifications
- MCIPS qualification or pursuing it
- Experience in fast-paced, high-growth environments (e.g., startup or tech industry)
- Handling multiple spend categories, including indirect procurement
Desirable Skills
- Degree qualification preferred
- MCIPs qualified or pursuing certification
- Experience working specifically with startups or directly in startup environments
Benefits & Diversity
At Deliveroo, we recognise that people are the heart of our business and prioritise their welfare. Our benefits are robust in key areas such as health, family, finance, community, convenience, growth, time away, and relocation.
We foster a pluralistic workplace that reflects the diversity of the world around us, recognising differences in gender, race, sexuality, religion, or personal preferences (e.g., aversion to coriander). We’re seeking candidates whom food and a passion to be part of a rapidly growing startup inspire.
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