Allegis Global Solutions
Procurement Operations Manager -12-month FTC ( MSP/ Staffing Industry )
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Based in the UK, we are currently looking to hire a Procurement Operations Manager on a 12-month fixed-term contract (FTC), with an estimated start date in mid-October.
The Procurement Operations Manager is responsible for managing a high-performing team that is delivering a successful Sourcing Insights program. They should be focused on changing the procurement process for labor-based services (typically on SOW) and ensuring that procurement stakeholders can be the strategic advisors to their business that they desire to be. They are also responsible for managing the Procurement Specialists and Coordinators, providing direction and development.
Responsibilities:
- Manage functional areas of team at all levels.
- Customer interaction and relationship management for all procurement operational activities.
- Work with client and internal AGS team to develop and deliver relevant presentations, as needed.
- Monitor and adjust workload of team, as necessary to deliver efficiently and to SLAs.
- Career manage team, including performance and EBRs.
- Train and mentor team.
- Manage relationships with internal support / shared services teams to ensure a cohesive solution to client.
- Manage client expectations through timely feedback and proactive communication.
- Identify risk situations and develop mitigation strategies.
- Analyze business information to identify issues or trends and propose actions to refine success.
- Point of contact for escalations – both from client, as well as internally.
- Manage complex customer issues.
- Develop team in a customer-focused work environment.
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Qualifications
- Procurement experience, or equivalent functional competencies.
- Bachelor’s degree preferred, with a focus on business, finance or supply chain management.
- Significant experience with procurement and/or sourcing processes, focused on services spend categories.
- Deep understanding of strategic sourcing and category management processes and their connection to broader procurement strategy.
- Correlation of spend data to strategic decisions.
- VMS and/or eProcurement/sourcing tools to process requirements, develop Statements of Work (SOWs) and build and manage RFPs.
- Knowledge of negotiation principles, contract terms and relationships between MSAs, SOWs and Purchase Orders.
- Strong knowledge of the MSP value proposition, and its relation to management of services spend.
- Ability to lead and manage a team of high performers.
- High level of service delivery.
- Excellent verbal and written communication skills.
- Strong data competency specific to spend analysis.
- Ability to derive “data stories” from structured data elements to enable and drive decision making.
- Able to interpret complex data and distill down to meaningful and consumable elements.
- Advanced analytical and problem-solving skills.
- Project planning.
- Strong competency in change management principles and proven results in driving change and influencing detractors.
- Risk identification and development of mitigation strategies.
- Applicable knowledge of financial results and definition and development of cost savings approaches.
- SLAs, KPIs and other performance metrics, as well as development of reporting and analytics of same.
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