KPMG UK
Procurement Process Manager

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Procurement Process Manager
Location: London, Manchester | Capability: International
Experience Level: Manager | Type: Full-Time | Contract Type: Permanent
About KPMG International
Together with more than 276,000 colleagues in 138 countries, KPMG works to imagine bold ideas and deliver innovative solutions for clients of all sizes. A role with KPMG International opens doors to a global career.
As a global organization of independent professional services firms (Audit, Tax, and Advisory), we shape strategy and safeguard our reputation. By joining KPMG, you’ll gain insights into a dynamic global business, collaborating on projects that drive meaningful change. Our teams develop ground-breaking tech-enabled solutions, set industry standards, and foster a culture of ongoing improvement—entry to a team that reshapes how we operate.
About This Global Group
Office of the Global Chief Administrative Officer
This office underpins Collective Strategy v3.0, serving as KPMG’s trusted source of financial, HR, and operational intelligence—critical to the business’s growth. The Office of the Global CAO includes:
- Global Finance
- KPMGI People & Culture
- Global Procurement
Key focus areas:
- Driving strategic business planning across KPMG Firms
- Monitoring and reporting financial performance and compliance
- Negotiating third-party contracts supporting KPMG and its member firms
- Developing talent and engagement programs for the KPMG International workforce
About This Team
Global Procurement defines, implements, and upholds consistent procurement practices for KPMG International and member firms. Core objectives:
- Leverage scale to secure competitive contracts and manage commercial/reputation risk.
- Leadership role in the KPMG Procurement Leadership Forum (representing 12 global markets) to define and deploy best practices.
- Aggregated demand across the network to negotiate agreements with third parties.
- Strategic sourcing partnerships with key KPMGI groups (Global IT, L&D, Marketing).
- Ensure compliance with legal, governance, and risk standards—aligning goods/services procurement with global standards.
Culture & Commitment: Proactive collaboration, focus on quality service, alignment with KPMG’s strategic priorities—partnership over exception.
Role Summary
As the Procurement Process Manager, you’ll drive consistent, compliant, scalable operations—strengthening governance, risk, and change adoption across Global Procurement, business stakeholders, member firms, and suppliers.
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Reporting Line: Change Management & Process Senior Manager. Core responsibilities:
- Oversee end-to-end lifecycle of procurement processes, ensuring alignment with policy, systems, and operational requirements.
- Lead audit/compliance initiatives, including collaboration with internal audit and adherence to the Non-Budgeted Items Policy.
- Enable change management activities through AI-driven transformation, enhancing process efficiency and audit readiness.
Key Accountabilities
Process Leadership
- Own internal change governance for reviewing/implementing process updates in a structured, controlled framework.
- Create/maintain accurate process documentation, including SOP development and process remonitum for clarity, consistency, and user-friendliness.
- Evaluate impact holistically across people, technology, data, controls, policies, and cross-functional workflows.
- Work with Technology, Data, and Division Teams to refine processes and streamline operations.
- Provide coaching and guidance on best practices, actively driving cross-functional collaboration.
- Maintain knowledge assets (templates, intranet content, training) and champion continuous improvement to simplify workflows and reduce inefficiencies.
Governance & Compliance
- Audit preparation and support:
- Compile documentation for audits and policy reviews impacting Global Procurement.
- Monitor deadlines and coordinate with internal audit teams for readiness.
- Coordinate evidence gathering for audits.
- Policy adherence:
- Ensure NBI Policy compliance and policy transitions align with stakeholder needs.
- Maintain clear links between policies, processes, and controls.
Stakeholder Engagement & Communication
- Build relationships with Global Procurement, internal teams, firms, and suppliers.
- Communicate insights effectively to operational teams and senior leaders.
- Facilitate workshops and reviews for collaborative process design.
- Assess risks (people, process, operational) and drive evidence-based change communications.
- Specify clean, engaging training materials and AI-enabled support through streamlined updates.
Content & Knowledge Management
- Review and refine SharePoint libraries for clarity, organization, and accessibility.
- Identify deficiencies, duplicates, or outdated content—ensuring information is accurate and user-friendly.
- Partner with SMEs to validate and update documents, then coordinate publishing.
- Maintain documenting standards across all materials.


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Experience & Qualifications
Education & Certifications
- Degree: Bachelor’s (or equivalent) in Business, Supply Chain, Procurement, Operations, or Risk Management disciplines.
- Skills/Accreditations:
- Lean Six Sigma (Green Belt +), Process Excellence, or Change Management Certification (Prosci, APMG).
- Familiarity with leading procurement platforms (e.g., Coupa, Ariba, SAP SRM, ServiceNow S2P).
- Audit/Risk/Compliance certifications (e.g., CISA, CIA, CRISC) are advantageous.
Experience
- 10+ years in procurement, process management, compliance, or business ops.
- Proven process design/rationalization (use of diagram tools to visualize workflows).
- Demonstrated operational process improvements in dynamic environments.
- Experience with audit/risk/protective controls and ability to readiness audit responses.
- Content management experience (SharePoint, CMS systems).
- Influence/collaboration skills to partner with senior stakeholders without formal authority.
- Evidence of Roche margeent adoption through minimal disruption during change initiatives.
- Understanding of AI/automation—shaping solutions (e.g., Copilot, workflow automation, MS Loop).
Skills & Fit
- Bi-ving active listener—simplify complexities and apply structured outputs.
- Strengths: organizational coordination, managing multitasking under tight deadlines.
- Attention to detail, relentless follow-through accuracy.
Our Ways Of Working
Expectations:
- Flexibility to engage across multi-timezone and initiatives globally.
- AI/enabled mindset based on innovation and ministership—speed aligned with clarity.
- Pacing: urgency requires agility and ownership.
Agile Working
KPMG International promotes a balanced approach, offering flexible arrangements. Ask about tailored solutions!
Commission to Inclusion & Diversity
We are committed to attracting, diversity in thought/a### Talent from all backgrounds.
Reasonable adjustments: If selected, discuss any support needs during recruitment—KPMG is committed to equity throughout our process.
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