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Product Analyst
Product and Experimentation Analyst
Location
This is a remote role. You can work virtually from anywhere within the UK.
Contract Type
Permanent
The Opportunity
At RS Group, we are advancing our use of data, experimentation, product analytics, and operational tools to enhance customer outcomes and drive commercial growth. As a Product and Experimentation Analyst, you will help teams translate insights into action.
You will leverage product analytics, customer behaviour data, experimentation methods, and workflow tools to:
- Identify opportunities
- Develop growth hypotheses
- Support teams in testing, learning, and decision-making
What You Will Be Doing
Product Analytics and Customer Understanding
- Analyse customer behaviour across key digital journeys to:
- Identify friction points
- Spot opportunities
- Track changes in performance
- Translate behavioural data into simple, actionable recommendations for:
- Product teams
- UX teams
- Experimentation teams
- Business stakeholders
- Combine quantitative and qualitative insights, including:
- Analytics
- User research
- Voice of the customer
- Session replay tools (where available)
- Help stakeholders understand the "why" behind performance by connecting customer behaviour, product changes, and commercial outcomes
Growth Hypotheses and Experimentation
- Support teams in creating structured growth hypotheses based on:
- Data
- Customer insights
- Business priorities
- Collaborate with:
- Product Managers
- UX teams
- Engineering teams
- Business stakeholders
- To turn opportunities into:
- Experiment ideas
- Discovery questions
- Roadmap actions
- Support the design of A/B tests and other test-and-learn approaches
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Airtable, Tools and Workflow Enablement
Build, maintain, and improve Airtable bases that support:
- Experimentation
- Product analytics
- Insight management
- Operational workflows
Automation and AI
Identify opportunities to:
- Reduce repetitive manual work
- Use low/no-code workflows
- Leverage AI-supported processes
What You’ll Bring
- Experience in one of these fields:
- Data analyst
- Product analyst
- Experimentation specialist
- CRO (Conversion Rate Optimisation)
- Digital growth analytics
- Good knowledge of:
- A/B testing
- Experiential principles
- Core statistical concepts
- Experience using analytics/experimentation tools such as:
- Statsig
- Adobe Analytics
- Google Analytics
- Amplitude
- Contentsquare
- Experience building dashboards & reporting using:
- Power BI
- Tableau
- Looker Studio
- Airtable
- Strong working knowledge of Airtable, including:
- Bases
- Linked records
- Forms
- Interfaces
- Views
- Automations
- Experience creating structured workflows such as:
- Repositories
- Trackers
- Operating systems
- Interest in practical AI use cases, particularly where AI can improve:
- Reporting
- Documentation
- Insight generation
- Workflow efficiency
- Foundational SQL skills and hands-on experience in:
- Large datasets in warehouse environments
- Tools like Snowflake, BigQuery, Redshift
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We Are RS
We’ve been solving industry challenges for over 80 years. We turn "what if" into "why not", the impossible into possible.
- Our purpose: Making amazing happen for a better world.
- We serve 1.2 million customers globally, shipping a parcel every 2 seconds to over 130 countries.
- Our product range includes:
- 800,000 stocked products
- 3 million unstocked products
- For 9,000+ team members, curiosity and impact drive our culture. We’re looking for:
- Bold thinkers
- Empathetic collaborators
- Those who act with purpose.
Rewards & Benefits
Our Rewards Strategy Philosophy provides market-competitive remuneration and performance-based incentives.
Financial Benefits
- Pension & retirement plans
- Life assurance
- Salary finance (payroll deduction loan scheme)
Wellbeing & Lifestyle
-
Medical plans
-
Health screenings
-
Critical illness & disability insurance
-
Paid time off & holiday policies
-
Access to employee assistance programmes
-
Discounted gym/health club memberships
-
Transportation schemes:
- Cycle-to-work policies
- Travel loans
- Car leasing options
-
Discounts on retail & onsite catering/lunch vouchers
Spotlight
Our global recognition programme celebrates employees who embody our values.
Ready to make an impact? Join our team and help shape the future of RS. Apply now.
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