Barclays
Product and Proposition Manager - MTD Accountant Access
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Job Description
Purpose of the Role
To manage and develop existing and new products and/or services; and where applicable, ownership of related customer and colleague journeys, develops the product strategy, drive change through Barclays execution teams, make key decisions in the product lifecycle and own associated outcomes for customers, colleagues and the bank, achieved through appropriate service level agreements, regulatory compliance, risk management and controls.
Accountabilities
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Development of Customer Level Strategies & Solutions
- Tailored to customers’ needs.
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Subject Matter Expert
- In the applicable Product/Proposition team.
- Guide and advise stakeholders at all levels in the Bank on the application of existing and new products/propositions and related customer and colleague journeys.
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Development of Product Propositions and Service Strategy
- Define the priorities for delivering the outcomes needed to deliver the strategy.
- Lead execution of the priorities.
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Commercial and Business Models Development
- Strong understanding of the financial drivers of the P&L for the relevant segment/proposition/journey.
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Evaluation of Technical Feasibility, Legal Compliance, and Potential Risks
- Associated with the development and launch of the new product.
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Monitoring of Market Trends and Analysis
- Feedback from internal employees and target customers through prototypes, user testing sessions, and beta programs to identify areas for improvement to refine the product/process before launch.
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Management of Comprehensive Launch Plans and Technical Deployments
- Establish rollout timelines, marketing strategies, training initiatives, and communication channels to promote the launch of new products effectively.
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Monitoring of Key Metrics
- Adoption rates, usage patterns, customer satisfaction (including complaints), and revenue generation to assess the product's performance against set goals.
Vice President Expectations
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Contribute or Set Strategy
- Drive requirements and make recommendations for change.
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Plan Resources, Budgets, and Policies
- Manage and maintain policies/processes.
- Deliver continuous improvements and escalate breaches of policies/procedures.
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If Managing a Team
- Define jobs and responsibilities.
- Planning for the department’s future needs and operations.
- Counselling employees on performance and contributing to employee pay decisions/changes.
- Lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long-term goals and ensuring that budgets and schedules meet corporate requirements.
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Leadership Behaviours
- L – Listen and be authentic.
- E – Energise and inspire.
- A – Align across the enterprise.
- D – Develop others.
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For Individual Contributor
- Subject matter expert within own discipline.
- Guide technical direction.
- Lead collaborative, multi-year assignments.
- Guide team members through structured assignments.
- Identify the need for the inclusion of other areas of specialisation to complete assignments.
- Train, guide, and coach less experienced specialists.
- Provide information affecting long-term profits, organizational risks, and strategic decisions.
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Advise Key Stakeholders
- Functional leadership teams and senior management on functional and cross-functional areas of impact and alignment.
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Manage and Mitigate Risks
- Through assessment, in support of the control and governance agenda.
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Demonstrate Leadership and Accountability
- For managing risk and strengthening controls in relation to the work your team does.
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Comprehensive Understanding of Organisation Functions
- To contribute to achieving the goals of the business.
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Collaborate with Other Areas of Work
- For business-aligned support areas to keep up to speed with business activity and the business strategies.
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Create Solutions Based on Sophisticated Analytical Thought
- Comparing and selecting complex alternatives.
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In-Depth Analysis with Interpretative Thinking
- To define problems and develop innovative solutions.
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Adopt and Include the Outcomes of Extensive Research
- In problem-solving processes.
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Seek Out, Build, and Maintain Trusting Relationships and Partnerships
- With internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.
Barclays Values and Mindset
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Barclays Values
- Respect, Integrity, Service, Excellence, and Stewardship – our moral compass, helping us do what we believe is right.
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Barclays Mindset
- To Empower, Challenge, and Drive – the operating manual for how we behave.
Role Specifics
As a Product and Proposition Manager, you will own the lifecycle of finance admin delivery through embedded services products that shape the user experience for our business clients when using our digital channels. You will drive collaboration across our internal teams and with external partners to enable rapid scale and differentiated customer value. You will bring a commercial mindset, unlocking higher digital engagement, greater product holdings, and improved customer primacy through the delivery of regulatory-ready solutions powered by real-time Barclays transaction data.
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We are particularly interested in external candidates with strong traditional Product Management experience from Tech, SaaS, or FinTech organisations, who can bring disciplined product discovery, roadmap ownership, data-led prioritisation, and proven experience scaling customer-facing digital propositions.
Required Experience
- Product Ownership in Business Admin Tools/Journeys (Embedded Services) & API Capabilities within the SME Market
- Managing Relationships with External Partners
- Setting and Executing Roadmaps
- Work with Design and Engineers in a Scaled Agile Framework
- Product Management Experience in Accounting, Tax, Compliance, Bookkeeping, SaaS, or SME Finance Platforms
- Ideally with exposure to Sage, Intuit, Xero, or similar accounting ecosystems.
- Ability to Convert Regulatory and Compliance Requirements
- Into simple, scalable customer and accountant workflows without over-complicating the digital experience.
Highly Valued Skills
- Driving Commercial Outcome from Embedded Services
- Experience Using AI Tools for Productivity
Assessment
You may be assessed on the key critical skills relevant for success in the role, such as risk and controls, change and transformation, business acumen, strategic thinking, and digital and technology, as well as job-specific technical skills.
Location
This role can be based in either London, Manchester, or Northampton.
Our Work Experience
Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard-working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.
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