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Product Delivery Coordinator - Employee Benefits Technology Programme
We are looking for a Product Delivery Coordinator to support the successful delivery of our Employee Benefits Technology Programme. This is a key coordination role, working closely with our EB Product Leads, internal stakeholders, and technology vendor to help keep delivery on track. The role will focus on:
- Ensuring activities are well organised
- Ensuring governance processes are followed
- Capturing decisions and actions clearly
- Maintaining clear and consistent communication across the programme
While the immediate focus is on delivery coordination, there is a clear opportunity for the role to develop into a Product Manager position.
Responsibilities
- Support EB Product Leads with the day-to-day delivery of the EB Technology Programme
- Coordinate activity between:
- Product Leads
- Internal teams
- The external technology vendor
- Track progress against:
- Delivery plans
- Milestones
- Actions
- Risks and dependencies
- Ensure programme governance processes are followed, including:
- Preparation for key meetings
- Reporting
- Capture and follow up on:
- Actions
- Decisions
- Risks and issues from programme meetings
- Maintain clear programme documentation
- Support communication between:
- Stakeholders
- Product teams
- Technology teams
- Help manage priorities and support decision-making
- Coordinate Agile ceremonies, such as:
- Planning meetings
- Stand-ups
- Reviews
- Retrospectives
- Support testing, feedback, and release readiness activity
- Maintain and support delivery tooling, including:
- Jira
- Azure DevOps
- Confluence
- Identify improvements to delivery processes and ways of working
Requirements
Experience supporting:
- Projects
- Programmes
- Product teams
- Technology delivery (preferably within Employee Benefits industry or with a tech startup environment)
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Knowledge and experience with:
- Jira
- Azure DevOps
- Confluence
- Tool integrations
Experience with:
- Enterprise Agile frameworks (ideally SAFe)
- Prioritisation frameworks such as WSJF
- Supporting:
- PI planning
- Big Room planning
- Quarterly Business Reviews (QBRs)
Strong:
- Stakeholder management skills
- Organisational and coordination skills
- Written communication skills
- Attention to detail
- Ability to follow up aggressively
Capabilities:
- Managing competing priorities
- An innovative mindset with an interest in:
- Product management
- User-centred design
- Experience working with external suppliers (beneficial)
Success Metrics
- Programme activity is well coordinated and visible
- Product Leads are well supported
- Risks, issues, and dependencies are effectively tracked and followed up
- Delivery tooling is up to date and accurate
- Agile ceremonies maintain team momentum
- Governance meetings are well prepared
- Clear communication among stakeholders and vendor
- Delivery remains aligned to programme priorities
- Leading and coaching teams to improve ways of working
- Epics, Features, and Stories are well-defined
- Building enough product knowledge to embrace ownership
Why Join Isio?
Isio is a fast-growing professional services business, offering:
- Career development through an evolving client base
- Diverse and meaningful work
- Nationwide opportunities
- A culture that rewards:
- High performance
- Accountability
Our Values (Isio Attitude)
We uphold the following principles:
- Be bold
- Communicate with conviction
- Deliver advice that matters
Growth Opportunities
- More responsibility
- More clients
- Work that stretches and develops skills
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Isio invests in training and development, enabling colleagues to:
- Expand their skills
- Explore different career paths across diverse markets
The culture fosters:
- Supportive environment
- Growth and fulfilment of potential
Learn more about us and our benefits here: [Isio - Careers & Benefits](Isio - Careers & Benefits)
About Isio
We are a progressive advisory firm, partnering with clients of all sizes to deliver expertise in:
- Pensions
- Employee benefits
- Wealth advisory services
Our Workforce
- Supported by talented colleagues across 10 UK offices
- Combining Big 4 heritage with a fresh perspective, challenging traditional thinking
Key Characteristics
Our culture shapes our work:
- Supportive environment
- Development focus for colleagues
- Investments in our services, products, and technology for:
- Clear, expert solutions
- Better client outcomes
Diversity and Inclusion
Isio is committed to:
- Fostering an inclusive, equitable, and diverse workplace
- Ensuring everyone feels they belong, regardless of background or difference
Core principles in our workplace:
- Respect
- Fairness
- Inclusion
We believe these principles drive:
- A stronger, more innovative, and supportive environment
- More creative, insightful advice and support for clients
Work-Life Balance
We offer a hybrid, flexible approach to work, supporting a work-life balance that works for you.
Isio is an equal opportunities employer, inviting applications from all suitably qualified candidates.
If you have requirements for a reasonable adjustment at any stage of the recruitment process, please contact: hrrecruitment@ISIO.com.
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